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Virtual Assistant Live Session Support at Hireframe. Location Information: Philippines.  . Before the Session. • Join online sessions 20–30 minutes early, depending on the session type.. • Test participant and moderator setups: internet, video, audio, screen sharing.. • Welcome respondents and make sure they are ready and comfortable.. • Coordinate with the moderator or translator to make sure everything is aligned..  . During the Session. • Start the recording at the scheduled time.. • Stay in the session for the first 10 minutes to ensure a smooth start.. • After that, monitor the session in the background for any issues.. • Rejoin the session quickly if technical issues come up or if you’re messaged by the team.. • Send reminders to late participants and troubleshoot access problems.. • Add backup participants if needed and notify the internal team about any session size changes.. After Setup. • Remain available for any follow-up troubleshooting during the session.. • Monitor the backend to provide ongoing support if needed..  .  . Requirements.  . • Strong spoken and written English.. • A stable internet connection and a quiet, professional workspace.. • Confidence using online video platforms like Zoom, Microsoft Teams, or similar.. • Experience solving common technical issues (camera, mic, connection).. • Friendly and clear communicator who stays calm under pressure.. • Must be available to work in Eastern Time (ET) hours with up to 2 hours of extra buffer time, depending on the session schedule.. Benefits. Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:.  . Permanent remote work flexibility. Paid Time Off. Health Maintenance Organization (HMO) coverage. Annual performance bonuses. Dedicated coaches offer an extra channel of support and skill-building. Opportunities for professional growth.  . At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.