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MI & Data Insights Lead at 0004 Capita Business Services Ltd. Location Information: UK. This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.. Role Description. The MI & Data Insights Lead is responsible for understanding and maintaining a reporting solution to meet the needs of the Assessment as a service Capability, which will serve multiple clients.. Build, maintain and publish appropriate and to-the-point dashboards . Ensure that reporting processes are documented . Collation of Inputs from multiple teams across all areas of the business . Review processes for obtaining data and ensure robustness and efficiency . Manage both internal and external resources, timelines, and milestones across a vertical set of industries . Advanced SQL skills to write and amend SQL scripts with stored procedures . Advise on and implement advanced and predictive analytics to enhance service provision . SSRS and SSIS knowledge to understand and support the solution . Qualifications. Expert understanding of SQL, Power Query, Power BI & Power Automate . Ability to reverse engineer reports and solutions . Experience with the Salesforce Service Cloud platform and its data structure . Familiarity with Salesforce reporting suite and experience building and utilizing Salesforce reports . Benefits. A competitive basic salary . 23 days’ holiday (rising to 27) with the opportunity to buy extra leave . The opportunity to take a paid day out of the office, volunteering for charity partners or a cause of your choice . Auto-enrolment to company pension, life assurance, a cycle2work scheme . 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks . Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology . Access to Employee Network Groups, representing every strand of diversity . Flexible or remote working options available