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Professional Services Project Manager at Lemonedge. Location Information: USA. Location:. Remote. (. USA-All states) .  . Status. :. . Full-Time, Permanent.  . Department: . Professional Services.  .  . About LemonEdge.  . LemonEdge is on a mission to revolutionize private markets technology. Our modern, no-code core accounting platform powers the back offices of some of the most sophisticated private equity, venture capital, and fund administration firms globally with clients managing over $4 trillion in assets under management..  . Backed by world-class investors including Blackstone Strategic Innovations and Sidekick Partners, we are scaling rapidly across North America, Europe, the Gulf, and the Channel Islands. Since our launch in 2020, . we've. built a global team of 80+ employees across six continents..  . Our culture is entrepreneurial, fast-paced, and collaborative. We reward accountability, value deep . expertise. , and are relentlessly focused on client outcomes. This is a rare opportunity to join a scaling SaaS company transforming an industry..  .  . The Opportunity.  . We are looking for a . Professional Services Project Manager.  to lead client implementation and change projects across our global customer base. . You’ll. be a central figure in our post-sales lifecycle working directly with clients, internal teams, and senior leadership to ensure successful onboarding and platform adoption..  . You’ll. manage multiple complex projects, aligning commercial goals, resource allocation, and client satisfaction. The role sits within our . Professional Services. function..  . This is a highly visible, client-facing role with direct impact on our ability to scale, reduce churn, drive expansion revenue, and increase NDR (Net Dollar Retention). If . you’re. passionate about . delivery excellence, building client relationships, and making a tangible difference — this role is for you..  .  . Key Responsibilities.  .  . Client Delivery Leadership.  . Manage the end-to-end delivery of complex client implementation and onboarding projects across private equity and fund administration clients..  . Establish project governance, RACI, milestones, and delivery metrics in alignment with client and internal teams..  . Own the delivery relationship with client stakeholders, including PMs, operational leads, and C-suite sponsors..  . Ensure client projects are delivered on time, on budget, and to defined scope balancing commercial constraints and technical realities..  . Maintain regular cadence of project status reporting, risk assessments, budget tracking, and steering committee updates..  . Build clear and structured implementation plans aligned to . LemonEdge’s. internal frameworks and delivery playbooks..  . Proactively manage project risks, scope creep, resourcing gaps, and client blockers, escalating appropriately and ensuring resolution..  .  . Internal Execution & Stakeholder Management.  . Coordinate cross-functional teams including Solution Consulting, Product, Engineering, Support, and Commercial to ensure seamless delivery..  . Create and . maintain. RAID logs (Risks, Assumptions, Issues, Dependencies) and . maintain. clear internal documentation and decision logs..  . Provide structured handovers to post-implementation teams including Support and Customer Success..  . Lead internal delivery retrospectives and support continuous improvement of delivery methodologies..  . Ensure all project documentation is completed . in accordance with. internal QA, compliance, and financial standards..  .  . Commercial & Strategic Outcomes.  . Monitor delivery gross margin, resource . utilization. , and contract delivery efficiency..  . Support . upsell. and renewal efforts by creating trusted relationships and . identifying. future needs..  . Influence NDR by reducing implementation drag and improving client time-to-value..  . Contribute to internal tools, templates, onboarding guides, and delivery KPIs..  . Act as a delivery advisor in key client meetings, investor sessions, or partner calls where needed..  .  . About You.  . You’re. an experienced project leader with . a track record. of delivering high-impact technology implementations. You understand Professional Services in a B2B SaaS or FinTech environment and can balance delivery detail with big-picture client value. . You’re. energized by solving problems, aligning people, and delivering results..  .  . Required Experience & Skills.  . 5–8 years of experience in client-facing SaaS or FinTech project management, preferably in enterprise or mid-market implementations..  . Experience working . in.  Private Equity, Investment . Management. or Investment Banking. .. .  . Deep experience managing multiple simultaneous delivery workstreams across global time zones..  . Strong communication. and stakeholder management . skills including. the ability to influence senior external clients and internal leadership..  . A structured and proactive approach to delivery confident with budgets, timelines, risks, and governance..  . Demonstrated ability to lead remote, cross-functional teams and resolve delivery blockers..  . Familiarity with client onboarding in regulated or complex environments (. e.g.. financial services, enterprise software)..  . Solid working knowledge of project tools (. e.g.. . Smartsheet and or Jira. , Azure DevOps, Excel, Outlook)..  . Bachelor’s degree . required. . PMP, PRINCE2, or Agile certifications strongly preferred..  .  . Nice to Have.  . Experience in private equity, venture capital, or fund administration technology..  . Working knowledge of client lifecycle metrics: time-to-value, NDR, churn, CSAT..  . Ability to interpret commercial contracts (. e.g.. SoWs) and manage delivery to contractual obligations..  . Experience contributing to the development of internal project methodologies or playbooks..  .  . Salary. Expectations:.  . Depending on experience $95,000.00 - $120,000.00..  . Benefits:.  . Health, dental, and vision coverage. ..  . 401(k). ..  . Flexible paid time off. ..  . Paid parental leave. ..  . Remote-first culture with periodic travel to clients or team events. ..  .  . Key Performance Indicators (KPIs).  . You will be evaluated on:.  . Project Delivery Success Rate:. % of projects delivered on time, on budget, and in scope..  . Client Satisfaction:. CSAT score at go-live and client feedback during delivery..  . Delivery Gross Margin:. Profitability of assigned implementation projects..  . Time-to-Live:. Duration from project . kickoff. to successful go-live..  . Expansion Opportunities:. Contribution to NDR through client trust and upsell enablement..  . Risk Management:. Timeliness and accuracy of risk mitigation and issue resolution..  . Internal Quality:. Documentation, collaboration, and alignment to delivery standards. ..