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Technical Writer at Access Credit Union Limited. Location Information: Canada. This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.. Role Description. As a Technical Writer, you will bridge the gap between complex technical concepts and clear, user-friendly documentation. You will collaborate closely with various stakeholders to create high-quality content that meets both technical and regulatory standards.. Create and maintain technical documentation for software products, APIs, SDKs, and developer tools. . Work with engineering teams to understand product functionality and translate it into clear, concise documentation. . Develop tutorials, code samples, and how-to guides to support developer onboarding and integration. . Edit and proofread content for clarity, consistency, and technical accuracy. . Organize documentation in a structured, searchable, and user-friendly format. . Participate in product design and review meetings to stay informed about upcoming features and changes. . Translate complex financial and technical concepts into clear, user-friendly content for developers and stakeholders. . Collaborate with cross-functional teams to ensure documentation aligns with regulatory and security standards (e.g., PCI DSS, OSFI, The ACT, PIPEDA). . Create onboarding materials, developer portals, and integration playbooks for internal and external partners. . Maintain version control and documentation updates in sync with software release cycles. . Ensure all documentation supports audit readiness and compliance reporting. . Qualifications. 2 – 4 years’ experience as a technical writer in a complex environment. . Proven experience as a technical writer in a software development or fintech environment. . Familiarity with banking systems, financial APIs, and secure software development practices. . Strong understanding of regulatory requirements in the financial industry. . Proficiency with documentation tools such as Markdown, Git, Swagger/OpenAPI. . Excellent communication skills and attention to detail. . Ability to manage multiple projects in a fast-paced, compliance-driven environment. . Ability to work independently and manage multiple documentation projects simultaneously. . Effective communication skills to present data insights to stakeholders clearly. . Strong knowledge of Access Credit Union’s products and services. . Advanced knowledge of risk management within the financial industry. . Requirements. Strong writing skills and a solid understanding of software development practices. . Ability to quickly grasp new technologies. . Benefits. Competitive compensation. . 100% company paid health benefits. . Employer-matched pension plan. . Continuing education and career advancement opportunities.