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Specialist, Product Line Management at Ciena Corporation. Location Information: USA. This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.. Role Description. Join Ciena's Services PLM team as a Specialist, Product Line Management and play a pivotal role in driving innovation, enabling global capabilities, and maximizing opportunities in the implementation and migration space.. Address day-to-day portfolio inquiries and provide RFP assistance. . Develop, track, and manage offers/kits through the New Service Introduction process, collaborating with marketing to define sales enablement and customer awareness strategies. . Analyze KPIs relative to industry benchmarks, including business metrics, portfolio performance, and competitive offer assessments. . Lead sales enablement initiatives to drive adoption of targeted offers with field teams. . Support the Offer Innovation process by assessing portfolio opportunities, pricing strategies, cost-saving measures, and market trends critical to Ciena’s business. . Represent the portfolio during product release calls to ensure alignment with new product launches. . Capture customer requirements from delivery organizations, sales teams, and other sources, integrating them into service roadmap plans. . Qualifications. Bachelor’s degree in Engineering or Business Administration (preferred) or equivalent industry experience. . 5+ years of experience in telecommunications. . Strong collaboration skills with stakeholders across product management, engineering, sales, and customers. . Strategic thinker with a creative approach and strong business acumen. . Knowledge of Service Provider core networks and business models. . Proven ability to manage time effectively and meet tight deadlines. . Sensitivity to customer timelines and adaptability to time zone differences. . Excellent communication and collaboration skills. . Willingness to travel (<20%). . Requirements. Familiarity with Ciena technologies like RLS, Waveserver, 6500, Packet Networking, and Navigator. . Experience in delivering services within the telecommunications domain. . Exposure to industry benchmarks and competitive analysis. . Background in developing and evangelizing new services and capabilities. . Understanding of pricing strategies and market inflection points. . Knowledge of KPI development and tracking. . Advanced analytical and presentation skills. . Benefits. Comprehensive benefits package, including medical, dental, and vision plans. . Participation in 401(K) (USA) & DCPP (Canada) with company matching. . Employee Stock Purchase Program (ESPP). . Employee Assistance Program (EAP). . Company-paid holidays, paid sick leave, and vacation time. . Compliance with all applicable laws regarding Paid Family Leave and other leaves of absence.