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DevOps Engineer at Zoom Communications, Inc.. Location Information: USA. This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.. Role Description. This role involves enabling around-the-clock continuity for Team Chat and Zoom Events. We are looking for a DevOps Engineer who has production knowledge and experience supporting critical, high visibility applications.. Designing and implementing zero-downtime solutions for highly available services (99.999%) . Developing and maintaining disaster recovery (DR) strategies across datacenters in different regions . Diagnosing and resolving complex production issues, including performance and functional challenges . Collaborating with vendors, infrastructure teams, and engineering partners to enhance security and service availability . Administrating monitoring tools and infrastructure . Providing troubleshooting support for outages across systems and Zoom backend services . Developing and implementing CI/CD pipelines to streamline production deployments and configurations . Participating in on-call shifts and incident management and work after hours/weekends for application releases/deployments . Being the primary contact for your region, addressing program queries, providing support and updates, and managing relevant content and processes . Qualifications. 2 - 3 years experience as a DevOps Engineer or Site Reliability Engineer (SRE) . Knowledge of CI/CD tools and integration . Experience with scripting languages such as Bash, Python, Groovy . Configuration and deployment management using tools such as Terraform, Ansible, Jenkins . Expertise with containerization: Kubernetes, AWS EKS, Docker . Analytical and troubleshooting skills . Willingness to learn, be proactive, and think creatively . Benefits. Variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health . Support for work-life balance . Opportunities to contribute to their community in meaningful ways . Company Description. Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.. Problem-solvers working at a fast pace to design solutions with our customers and users in mind . Opportunities to advance your career in a diverse, inclusive environment . Our Commitment. We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer . All your information will be kept confidential according to EEO guidelines . We welcome people of different backgrounds, experiences, abilities and perspectives