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Swedish Customer Support Representative at apply2day. Location Information: Greece. Looking for a role where your love for the Swedish language and helping others plays a major factor? We are hiring on behalf of our client for the role of . Swedish Customer Support Representative - Remote . in Greece! In this opportunity, you will be part of a fast-paced team, enjoying flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.. Responsibilities. . Manage incoming chat, mail or phone calls.. . Identify and assess customers’ needs to achieve satisfaction.. . Build relations of trust through open and interactive communication.. . Provide accurate, valid, and complete information by using the methods/tools.. . Keep records of customer interaction, process customer accounts and file documents.. . Follow communication procedures, guidelines, and policies.. . Requirements. . Fluency in . Swedish . (C1 - C2). . Very good command of . English . (B2 – C1). . Good MS Office skills.. . Strong phone contact handling skills and active listening. . Excellent communication and presentation skills.. . Customer orientation and ability to adapt/respond to different types of characters.. . Ability to multi-task, prioritize, and manage time effectively... . Benefits. . Competitive Remuneration package. . Extra monthly . bonus . depending on the performance appraisal. . Health care benefits and numerous other discounts. . Ticket restaurant. . . Relocation package . for candidates relocating from abroad, including travel expenses and initial accommodation.. . About the company. apply2day. is a pioneering company based in Athens which deals with the factor of recruitment. In cooperation with the biggest companies, it provides high quality HR solutions as well as a unique experience for all our candidates. High skilled professionals will guide you and advise you through this journey, standing next to you every step of the way. Our team always a step further and deeply into the demanding job market will fulfill all your requests, finding the most suitable carrier for you.