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HR Generalist at Excis Compliance ltd. Location Information: LATAM. PLEASE NOTE - THIS IS A REMOTE POSITION. Daily HR Task Case Solving. • Address employee queries and concerns related to HR policies, payroll, benefits, and compliance.. • Resolve employee grievances.. • Maintain a log of daily HR cases and track resolution times for process improvement.. Employee Onboarding. • Conduct pre-boarding activities such as document collection and verification.. • Organize and facilitate orientation sessions for new hires.. • Assign mentors or buddy programs to ensure a smooth onboarding experience.. • Ensure all IT, security, and administrative setups are completed before the first day.. • Track new hire progress and engagement during the probation period.. Employee Relations & Engagement. • Develop and implement employee engagement activities.. • Conduct regular check-ins and feedback sessions with employees.. • Act as a mediator in employee disputes and foster a positive work environment.. • Conduct exit interviews and analyze feedback to improve employee retention.. Training & Development for New Joiners. • Assess training needs for new employees based on job roles and responsibilities.. • Develop training materials, including manuals, presentations, and e-learning content.. • Schedule and conduct training sessions in collaboration with the other team members. • Evaluate training effectiveness through feedback and performance assessments.. • Maintain training records and ensure continuous learning opportunities.. Payroll & Benefits Management. • Process payroll accurately and ensure timely disbursement of salaries.. • Manage employee benefits such as health insurance, leave policies, and retirement plans.. • Address payroll discrepancies and resolve employee concerns.. • Stay updated on tax regulations and deductions to ensure compliance.. • Coordinate with finance and accounting teams for payroll audits and reporting.. Compliance & HR Policies (LATAM Region). • Ensure adherence to local labor laws and employment regulations in the LATAM region.. • Regularly update HR policies to align with regulatory changes.. • Conduct compliance training and awareness programs for employees.. • Handle legal matters related to employment contracts, terminations, and workplace disputes.. • Maintain accurate documentation for audits and compliance reporting.. HR Analytics & Reporting. • Collect and analyze HR metrics, employee satisfaction, and productivity.. • Prepare reports and dashboards for leadership insights.. • Use data-driven decision-making to improve HR processes.. • Implement HR technology solutions to automate and enhance HR functions.. Auditing Daily HR Cases. • Perform regular audits of HR records to ensure accuracy and completeness.. • Review employee files and HR case resolutions for compliance.. • Identify trends and issues from audit results and suggest corrective actions.. • Implement best practices for case management and record-keeping.. SOP Creation. • Develop Standard Operating Procedures (SOPs) for all HR functions.. • Document workflows for onboarding, payroll processing, grievance handling, etc.. • Ensure SOPs are regularly updated based on regulatory and organizational changes.. • Train HR staff on adherence to established SOPs.. Process Implementation & Improvement. • Identify gaps in existing HR processes and recommend improvements.. • Implement HR best practices for efficiency and effectiveness.. • Automate repetitive HR tasks through technology solutions.. Monitor process implementation and track improvements in efficiency.. Requirements. • Proficiency in HR Management Systems (HRMS) and HR analytics tools.. • Knowledge of payroll and benefits administration platforms.. • Understanding of employment laws and compliance requirements.. • Data analysis and reporting skills using Excel, or similar tools.. • Process documentation and SOP creation expertise.. • Proficiency in audit and compliance tracking.. • Project management capabilities for process improvement initiatives.. • Strong interpersonal and communication skills.. • Conflict resolution and negotiation abilities.. • Empathy and active listening.. • Adaptability to changing HR policies and business needs.. • Ability to handle confidential and sensitive information with discretion.