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Network Engineer at 241 Unisys India (Private) LTD-UGS Bangalore. Location Information: India. This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.. Role Description. This role involves remotely supporting customers and/or onsite technicians in testing and turning up WAN and LAN equipment.. Perform fault isolation and resolution in a methodical and thorough manner in accordance with SLA. . Maintain, monitor, and troubleshoot within the roles of Incident Management (Return-to-Service), Problem Management (Reason for Outage), and Change Management. . Work with the engineering department to develop customer and device specific knowledge base. . Maintain operational procedures for all network infrastructure. . Meet and exceed customer SLA or OLA metrics. . Work with third party vendors to remediate and resolve customer issues. . Qualifications. 3 years of technology experience in Networking. . ITIL foundation knowledge and certification. . Hands-on experience with Cisco routers, Catalyst switches, Nexus switches, WLCs & Meraki devices. . Experience with HP, Aruba switches, routers & WLCs. . Experience with SD WAN – Silver Peak, Velo Cloud, etc. . Good level of understanding of virtualization concepts. . Knowledge of Public Clouds like Azure, AWS, Google. . Automate tasks and monitor their effectiveness. . Hands-on experience with routers, switches, wireless controllers (Cisco, Aruba, and Meraki). . Proficient with standard troubleshooting practices and methodologies. . Ability to think through problems and visualize solutions. . Knowledge of application transport and network infrastructure protocols. . Good analytical and problem-solving skills. . Company Description. Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. We change how people experience technology and help organizations act upon new opportunities through digital workplace; cloud, applications & infrastructure; enterprise computing; and business process solutions.