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Customer Service Representative Italian + English at CBT. Location Information: Portugal. Customer Service Representative Italian + English. . . Location:. Remote in Lisbon, Portugal. . . Start Date:. 23 October 2025. . About the Role. . We are looking for an . Italian + English-speaking Customer Service Representative. to join our team and deliver excellent service to our customers. If you are a great communicator, problem-solver, and enjoy helping others, wed love to hear from you!. . Work Schedule. . . Monday to Saturday. . (including bank holidays). : 08:00 18:00 (Portuguese time). . Days Off:. Sunday + 1 rotational day. . . Contract Type. . . Remote work. (based in Lisbon, Portugal). . . Salary & Incentives. . . Base salary:. 1,000 per month (x14 months). . Performance bonus:. 100 per month (x12 months) based on performance. . Meal allowance:. 7.23 per working day. . Transport allowance:. 20 per month. . . . Welcome Bonus. (for hires starting 1st September onward):. . . Paid in 12 monthly instalments during the first year (1/12 per month). . Conditional on . less than 6% unjustified absenteeism. in the preceding month. . Not part of the fixed monthly salary package. . . Benefits. . . Meal allowance. (per working day). . Transport allowance. (per month). . Health insurance. : Starts from day 1 (small monthly contribution, free after 6 months of contract). . . Requirements. . . Languages. : Native/Fluent Italian + good English (B2 or above). . Strong communication and problem-solving skills. . Comfortable working in a fast-paced customer service environment. . Ability to work on rotational schedules from Monday to Saturday. . . Why Join Us?. . Work from the comfort of your home while helping customers in an international environment. We value teamwork, growth, and work-life balance and we reward good performance!.