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Client Services Executive at Erbis. Location Information: Poland, Ukraine. We are looking for a . Client Services Executive. to join our client's dynamic and fast-growing team. This is a key role in delivering seamless, world-class service experiences to high-end B2B clients across the globe. The position requires working remotely and aligning with . US time zones. , including availability during evenings and weekends as part of scheduled shifts.. Our client is a global leader in premium ground transportation, offering exclusive chauffeur services, luxury car rentals, and VIP Meet & Greet experiences across 750 cities, 1,000 airports, and more than 100 countries. Backed by cutting-edge technology and a commitment to personalized, high-touch service, they cater to the world's most discerning travelers 24/7. The company is built on the values of innovation, quality, simplicity, efficiency, and exceptional customer care, creating an environment where excellence is both expected and celebrated.. Responsibilities:. Serve as the main point of contact for B2B clients, managing chauffeur service and luxury car rental bookings via chat-based platforms, email, and phone.. Support high-profile clients by ensuring they receive the best vehicles, competitive rates, and exceptional service.. Manage bookings from end-to-end, ensuring every detail is executed flawlessly and in line with the company's standards for quality and reliability.. Anticipate client needs, proactively resolve any service issues, and implement long-term solutions.. Assist in preparing customized proposals and presentations for both new and existing clients.. Collaborate closely with internal teams: sales, operations, and supplier engagement to deliver a cohesive and seamless client experience.. Adhere to US business hours and provide coverage during evenings and weekends as needed.. Requirements:. Minimum of 3 years of experience in a customer-facing role within the service industry.. Experience working with high-end or luxury clientele is highly appreciated.. Exceptional verbal and written communication skills in English (fluency required); additional languages are a plus.. Strong customer service orientation with the ability to build trust and rapport quickly.. Highly detail-oriented with strong analytical and problem-solving abilities.. Confident using technology and software platforms to manage client interactions and service coordination.. Comfortable working in a high-pressure environment with tight deadlines and rapidly changing priorities.. Entrepreneurial, hands-on approach and ability to work independently.. Strong team player with a collaborative mindset.