We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Director, Revenue Enablement at customer.io. Location Information: North America. New. Director, Revenue Enablement. Americas Remote. Apply. About . Customer.io. Over 7,500 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. . Customer.io. powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.. We’re looking for a . Director of Revenue Enablement. to help our go-to-market teams do their best work.. In this role, you’ll design and lead programs that help our Sales, Customer Experience, and Partnerships teams feel confident, connected, and set up for success. You’ll focus on giving people the clarity, tools, and context they need to deliver great customer experiences—while helping the business grow in a healthy, sustainable way.. You’ll work closely with leaders across Revenue, Marketing, and Product to build scalable programs, foster alignment, and make learning part of how we work every day.. What we value. Empathy for revenue teams.. You understand the daily reality of sales calls, customer conversations, and partner meetings—and design programs that make people’s work easier, not harder.. Clarity and simplicity.. You know how to turn complex information into clear, actionable guidance that sticks.. Operational excellence.. You bring structure, consistency, and metrics to enablement while keeping it agile and human.. Cross-functional collaboration.. You thrive at the intersections—partnering seamlessly with Sales, CX, Partnerships, Marketing, Product, and RevOps to align priorities and outcomes.. Data-informed decision-making.. You measure what matters, translate insights into action, and show clear impact on performance.. Leadership through influence.. You build trust, drive accountability, and inspire people without relying on authority alone.. Continuous learning.. You stay curious—about new tools, enablement best practices, and how behavioral data can make teams more effective.. What you’ll do. Set the direction. for Revenue Enablement, defining a strategy that supports both business goals and team growth.. Partner across the business. —with Sales, CX, Partnerships, and RevOps—to identify what’s working, what’s not, and where enablement can make the biggest difference.. Build learning programs. that make onboarding smoother and ongoing development more impactful.. Coach and grow your team. , giving them space to experiment, learn, and deliver meaningful work.. Create simple, practical resources. —like playbooks and toolkits—that make it easier for teams to stay aligned and effective.. Collaborate with Marketing. to ensure messaging, collateral, and stories resonate across every customer touchpoint.. Work closely with RevOps. to streamline processes and make sure our tools actually help people do their jobs better.. Measure and learn. —define clear metrics, gather feedback, and use data to refine and evolve programs.. Partner with Product and Product Marketing. to prepare teams for new launches and help them translate features into value for customers.. Collaborate with People & Talent. to connect enablement to long-term skill development and career growth.. What we're looking for. 7+ years of experience in Revenue, Sales, or GTM Enablement, including at least 3 years leading a team.. A track record of building and scaling enablement programs in a high-growth SaaS environment.. A strong understanding of how Sales, CX, and Partnerships teams work together to drive customer and business success.. Excellent communication and facilitation skills—you’re as comfortable in front of a team as you are behind the scenes.. Familiarity with CRM tools (Salesforce or HubSpot), enablement platforms (Highspot, Seismic, etc.), and learning systems.. A data-informed approach—you know how to show impact and keep improving.. A collaborative, empathetic style that helps people feel supported and understood.. Located in the United States and able to work core hours aligned with . Eastern Time (EST). .. Compensation & Benefits. We believe in transparency. Starting salary for this role is $195,000 (or equivalent in local currency) depending on experience and subject to market rate adjustment.. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including . 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. . We also offer . 16 weeks paid parental leave, unlimited PTO. , stipends for remote work and wellness, a professional development budget, and more.. See full benefits here →. Our Process. No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.. 30-minute video-call with Recruiter. 45-minute video-call with Hiring Manager. 45-minute interviews with a few potential team members. Case Study + Review Call (one week to prep and submit). All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.. Customer.io. recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official . Customer.io. letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact . [email protected]. .. Join us!. Check out our . careers page. for more information about why you should . come work with us!. We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.. . Create a Job Alert. Interested in building your career at Customer.io? Get future opportunities sent straight to your email.. Create alert. Apply for this job. *. indicates a required field. Autofill with MyGreenhouse. First Name. *. Last Name. *. Email. *. Phone. Country. *. Phone. *. Location (City). *. Locate me. Resume/CV. *. Attach. Attach. Dropbox. Google Drive. Enter manually. Enter manually. Accepted file types: pdf, doc, docx, txt, rtf. Cover Letter. Attach. Attach. Dropbox. Google Drive. Enter manually. Enter manually. Accepted file types: pdf, doc, docx, txt, rtf. LinkedIn Profile. How many years of experience do you have in Revenue, Sales, or GTM enablement?. *. Select.... How many years of experience do you have leading teams?. *. Select.... How much experience do you have working in the B2B SaaS space? . *. Select.... In which country do you reside? . *. Select.... This should be the location you plan to consider your primary residence and are legally authorized to work in.. Were you referred to this position by a current or former team member? If so, please list their name below.. *. Have you previously been employed with Customer.io? . *. Select.... Will you require work authorization/visa sponsorship?. *. Select.... As a remote company, we hire across many locations, but we do have policies and team needs that influence where we can support employment. Because of this, we’re not able to offer visa sponsorship or relocation support at this time.. Are you authorized to work in country of residence?. *. Select.... Voluntary Self-Identification. For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.. . As set forth in Customer.io’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.. Gender. Select.... Are you Hispanic/Latino?. Select.... Race & Ethnicity Definitions. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:. A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.. Veteran Status. Select.... Voluntary Self-Identification of Disability. . . Form CC-305. . Page 1 of 1. . . . OMB Control Number 1250-0005. . Expires 04/30/2026. . Why are you being asked to complete this form?. We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . www.dol.gov/ofccp. .. How do you know if you have a disability?. A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. . Disabilities include, but are not limited to:. . Alcohol or other substance use disorder (not currently using drugs illegally). . Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS. . Blind or low vision. . Cancer (past or present). . Cardiovascular or heart disease. . Celiac disease. . Cerebral palsy. . Deaf or serious difficulty hearing. . Diabetes. . Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders. . Epilepsy or other seizure disorder. . Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome. . Intellectual or developmental disability. . Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD. . Missing limbs or partially missing limbs. . Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports. . Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS). . Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities. . Partial or complete paralysis (any cause). . Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema. . Short stature (dwarfism). . Traumatic brain injury. Disability Status. Select.... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.. Submit application. Powered by.