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Senior Design Researcher - User Science at Canonical. Location Information: Europe, Middle East, Africa. tags.new. Senior Design Researcher - User Science. Home based - EMEA. Submit application. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.. The company is founder led, profitable and growing.. We are hiring a Senior Design Researcher for our Design Team. . User Science is an evolving design discipline at Canonical. While we have long incorporated diverse research on user needs into our products, the mission of the newly formed User Science team is to expand beyond traditional models of UX research, integrating user needs end-to-end in development processes and quality standards across the company. . This mission requires skillful advocacy as well as organizational learning and change. As process pioneers, we draw insights from others, foster collaborative user research cultures, and constantly innovate with frameworks and standards.. This role sits in the design team reporting to the User Science Manager.. Location: . This role will be based remotely in the EMEA region.. . The role entails. Conducting user research: Developing user insights in diverse formats, identifying and championing user needs across product areas. . Sharing findings concisely and skillfully: Supporting different teams with well-matched research presentations and clear documentation systems.. Promoting and shaping a data-informed culture: Working closely with process, product, and engineering teams to integrate user research into existing decision-making flows.. Building research scalability and interoperability: Owning research ops infrastructure, making key methodologies more accessible, actionable, and repeatable.. Fostering a learning culture: Contributing to the evolving definition of User Science through user-centered training, resource development, and outreach.. What we are looking for in you. Exceptional academic track record from both high school and university. Bachelor’s or Master’s degree in a related field such as Design, Human-Computer Interaction, Engineering or similar, or a compelling narrative about your alternative chosen path.. Deep research expertise: Proficiency in both qualitative and quantitative user research methodologies, including user interviews, usability testing, A/B testing, surveys, and data analysis. Exceptional depth in either qualitative or quantitative skills.. Strong technical curiosity: An alignment with and interest in open-source culture and the ability to engage deeply with technical subjects and stakeholders.. Proficiency in visual design and/or information design: Capability to translate complex data or ideas into strong, convincing visuals, ensuring that insights are both accessible and memorable.. A talent for storytelling and collaboration: Outstanding ability to craft narratives that effectively explain research findings and resonate with diverse audiences.. A knack for turning chaos into clarity: Meticulous organization and archivist skills, with the ability to transform scattered findings or disparate processes into cohesive, structured knowledge systems.. Portfolio: A robust portfolio showcasing a range of user research and/or design projects that highlight the ability to derive actionable insights from research and directly influence 1) product design and strategy or 2) organizational change.. What we offer you. Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. . In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.. Fully remote working environment - we’ve been working remotely since 2004!. Personal learning and development budget of 2,000USD per annum. Annual compensation review. Recognition rewards. Annual holiday leave. Parental Leave. Employee Assistance Programme. Opportunity to travel to new locations to meet colleagues at ‘sprints’. Priority Pass for travel and travel upgrades for long haul company events. About Canonical. Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.. . Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. . Whatever your identity, we will give your application fair consideration.. #LI-remote. Apply for this job. *. indicates a required field. First Name. *. Last Name. *. Email. *. Phone. Country. Phone. Resume/CV. *. Attach. Attach. Dropbox. Google Drive. Enter manually. Enter manually. Accepted file types: pdf, doc, docx, txt, rtf. Education. School. Select.... Degree. Select.... Discipline. Select.... Add another. During this application process I agree to use only my own words. I understand that plagiarism, the use of AI or other generated content will disqualify my application.. *. Select.... What time zone are you in?. *. Select.... Describe your most complex web design project.. *. Which new design patterns have you embraced, and which have you discarded, in the past year?. *. Which companies do you think are innovating best in web design and design practices?. *. What was your bachelor's university degree result, or expected result if you have not yet graduated? Please include the grading system to help us understand your result e.g. ‘85 out of 100’, ‘2:1 (Grading system: first class, 2:1, 2:2, third class)’ or ‘GPA score of 3.8/4.0 (predicted)’. We have hired outstanding individuals who did not attend or complete university. If this describes you, please continue with your application and enter ‘no degree’.. *. Universities around the world score degrees in different ways. Please indicate your result, or expected result if you are close to graduation, along with information about the grading system.. How did you perform in mathematics at high school?. *. Select.... How did you perform in your native language at high school?. *. Select.... Please share your rationale or evidence for the high school performance selections above. Make reference to provincial, state or nation-wide scoring systems, rankings, or recognition awards, or to competitive or selective college entrance results such as SAT or ACT scores, JAMB, matriculation results, IB results etc. We recognise every system is different but we will ask you to justify your selections above.. *. We require all colleagues to meet in person 2-4 times a year, at internal company events lasting between 1-2 weeks. We try to pick new and interesting locations that will likely require international travel and entry requirement visas and vaccinations. Are you willing and able to commit to this?. *. Select.... Please note that if you require any accommodation for travel that relates to a physical disability, do let us know during your hiring process and we will be happy to discuss your requirements further.. Please attach a PDF portfolio if you have one available. Attach. Attach. Dropbox. Google Drive. Accepted file types: pdf, doc, docx, rtf, txt, xz, ppt, xls, jpeg, gz, tar.gz, .py. Website. LinkedIn Profile . Please confirm that you have read and agree to Canonical's Recruitment Privacy Notice and Privacy Policy.. *. Select.... Recruitment Privacy Notice . Privacy Policy. In which country do you currently work?. *. Select.... Please select your current location from the dropdown.. In the past ten years, looking only at the time since you graduated your first undergraduate degree, how many companies have you worked for?. *. Select.... We're focused specifically on the last ten years, and only the portion of that since you left undergrad university. If you graduated three years ago, just count the number of companies you have worked for in those three years. If you graduated 25 years ago, just count the companies in the last ten years.. If you worked for a company which was acquired or renamed, then please count that as one company not two. Don't count any university jobs or internships. If you have your own company or do private contracting work in addition to your employment, please count that as one company.. Which gender do you identify as?. *. Select.... This information is being requested to help us maintain equal opportunities, best practices and comply with legal requirements. The submission of this information is entirely voluntary. The information you provide will not be used in our decision making and will not subject you to any adverse treatment.. Submit application. Powered by.