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Recruiting Coordinator at customer.io. Location Information: North America. New. Recruiting Coordinator. Americas Remote. Apply. About . Customer.io. Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. . Customer.io. powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.. About the role. Hi, my name is Symone, Recruiting Operations & Enablement Manager here at . Customer.io. ! I’m looking for a . Recruiting Coordinator. who cares deeply about candidate experience and takes pride in keeping our recruiting processes organized, accurate, and running smoothly.. This role goes beyond scheduling. While interview coordination is central to the work, you’ll also help strengthen how our recruiting team operates — supporting programs, improving processes, and ensuring our systems stay aligned and effective. You’ll partner closely with the recruiting team, hiring managers, and interviewers to keep communication clear, workflows structured, and every candidate interaction thoughtful and consistent.. What we value. A candidate-first mindset — every interaction matters. Operational rigor and strong attention to detail. Clear, proactive communication. Ownership and accountability. A drive to improve processes as we scale. What you’ll do. Own end-to-end interview coordination and candidate communications, ensuring accurate scheduling and a seamless experience. Maintain ATS and scheduling tool accuracy (Greenhouse, GoodTime) including interview plans, hiring teams, permissions, and templates. Coordinate background checks and manage offer-stage workflows through onboarding handoff. Maintain clean recruiting documentation and data integrity, supporting reporting and audit readiness. Identify process gaps and drive operational improvements, surfacing friction points and recommending solutions. Support recruiting programs and cross-functional initiatives that improve efficiency and scalability beyond day-to-day coordination. What we're looking for. 2+ years of experience in recruiting coordination or recruiting operations. Ideally based in the United States (Central or Eastern time zone preferred). Must haves: Experience with Greenhouse and Goodtime. Nice to Haves: Experience with tools like Gem, Notion, Airtable, or similar systems. Strong organizational skills and the ability to manage multiple priorities simultaneously. Compensation & Benefits. We believe in transparency. The salary range for this role is $75,000 - $80,000 USD, depending on experience and subject to market rate adjustment.. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including . 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. . We also offer . 16 weeks paid parental leave, unlimited PTO. , stipends for remote work and wellness, a professional development budget, and more.. See full benefits here →. Our Process. No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.. Recruiter Screen (30 min). Hiring Manager (30 min). Live Scenario (45 min). Final Interview (30 min). All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.. Customer.io. recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official . Customer.io. letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact . [email protected]. .. Create a Job Alert. Interested in building your career at Customer.io? Get future opportunities sent straight to your email.. Create alert. Apply for this job. *. indicates a required field. Autofill with MyGreenhouse. First Name. *. Last Name. *. Email. *. Phone. Country. *. Phone. *. Location (City). *. Locate me. Resume/CV. *. Attach. Attach. Dropbox. Google Drive. Enter manually. Enter manually. Accepted file types: pdf, doc, docx, txt, rtf. Cover Letter. Attach. Attach. Dropbox. Google Drive. Enter manually. Enter manually. Accepted file types: pdf, doc, docx, txt, rtf. How did your hear about this job?. *. Tell us why you're interested in this position.. *. What location are you based in? (city, state, and country). *. This should be the location you plan to consider your primary residence and are legally authorized to work in.. Were you referred to this position by a current or former team member? If so, please list their name below.. *. LinkedIn Profile. If you have previously been employed with Customer.io, please provide the department or role that you had. . Have you previously been employed with Customer.io? . *. Select.... Will you require work authorization/visa sponsorship?. *. Select.... As a remote company, we hire across many locations, but we do have policies and team needs that influence where we can support employment. 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Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . www.dol.gov/ofccp. .. How do you know if you have a disability?. A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. . Disabilities include, but are not limited to:. . Alcohol or other substance use disorder (not currently using drugs illegally). . Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS. . Blind or low vision. . Cancer (past or present). . Cardiovascular or heart disease. . Celiac disease. . Cerebral palsy. . 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