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Outbound Business Development Representative (BDR) at customer.io. Location Information: Europe, Middle East, Africa. Outbound Business Development Representative (BDR). EMEA Remote. Apply. About . Customer.io. Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.. About the role. Hi, we’re Rebekah and Trace!. We lead the Outbound Business Development team here at Customer.io, and we’re thrilled to be expanding. We’re looking for an . Outbound BDR. to join our EMEA team and help us connect with potential customers.. As an Outbound BDR, you’ll be at the forefront of our outreach efforts — proactively identifying and engaging potential customers, researching target accounts, initiating conversations, and qualifying leads for our Account Executives. You’ll collaborate closely with both marketing and sales to make sure our outreach strategies are effective and building a strong pipeline.. We don’t expect you to be an expert from day one. What matters most is your curiosity, your passion for connecting with people, and your commitment to driving new business growth. Our team will support you as you learn and develop in your role.. What we value. Curiosity — you’re always looking for ways to improve and learn. Clear communication — you can articulate ideas concisely and compellingly. Resilience — you stay motivated and bounce back from rejection. Organization — you manage multiple priorities without dropping the ball. Collaboration — you thrive working across teams and welcome feedback. Drive — you’re self-motivated, target-oriented, and hungry to grow. What you’ll do. Research and identify target accounts using various tools and resources, building a robust prospect list. Initiate outreach through cold calls, emails, and social media to generate interest and qualify needs. Qualify leads based on business fit, timing, and readiness to speak with an Account Executive. Schedule high-quality meetings between interested decision-makers and our sales team. Maintain accurate records of prospect interactions and pipeline status in our CRM. Collaborate with marketing to refine outreach strategies and improve lead generation processes. Nurture relationships with prospects who are interested but not yet ready to engage fully. Regularly update your manager and team on outreach activity and progress toward goals. What we're looking for. Located in either United Kingdom or Ireland (hard requirement). Strong communication skills and genuine enjoyment connecting with new people. Resilience with rejection and the self-motivation to keep pushing toward targets. Excellent organization and ability to manage multiple priorities with attention to detail. Familiarity with CRM tools like Salesforce or HubSpot. A proven track record in lead generation and outreach. Ability to work independently in a fast-paced, target-driven environment. Preferred:. 1–2 years of experience in a similar outbound sales role, ideally in SaaS or tech. Prior outbound sales experience at a SaaS company. Familiarity with sales methodologies and lead generation strategies. Compensation & Benefits. We believe in transparency. Compensation for this role is $65,000 base + $32,095 variable = $97,095 OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment.. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including . 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. . We also offer . 16 weeks paid parental leave, unlimited PTO. , stipends for remote work and wellness, a professional development budget, and more.. See full benefits here →. Our Process. No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.. 30-minute video call with a Recruiter. 45-minute video call with the Hiring Manager. Take Home Assignment. Assignment Review Call with two Managers. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact . [email protected]. .. Join us!. Check out our . careers page. for more information about why you should . come work with us!. We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.. . Create a Job Alert. Interested in building your career at Customer.io? Get future opportunities sent straight to your email.. Create alert. Apply for this job. *. indicates a required field. Autofill with MyGreenhouse. First Name. *. Last Name. *. Email. *. Phone. Country. *. Phone. *. Location (City). *. Locate me. Resume/CV. Attach. Attach. Dropbox. Google Drive. Enter manually. Enter manually. Accepted file types: pdf, doc, docx, txt, rtf. Cover Letter. Attach. Attach. Dropbox. Google Drive. Enter manually. Enter manually. Accepted file types: pdf, doc, docx, txt, rtf. LinkedIn Profile. *. About how much experience do you have working in Sales for a B2B SaaS company?. *. Select.... How many years of experience do you have running full-cycle sales?. *. Select.... How many years have you sold martech products (e.g., email, SMS, CDP, automation, analytics, etc.)?. *. Select.... Approximately what portion of your closed deals have been self-sourced, net-new logos (excluding inbound and existing customer growth)?. *. Select.... In which country do you reside?. *. Select.... This should be the location you plan to consider your primary residence and are legally authorized to work in.. If you reside (or plan to reside) in the United States, are you legally authorized to work in the U.S.?. *. Select.... Will you now or in the future require visa sponsorship to work in the country where you plan to be employed?. *. Select.... Have you previously been employed with Customer.io? . *. Select.... If you have previously been employed with Customer.io, please provide the department or role that you had. . Submit application. Powered by.