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Telco Field Engineering Director at Canonical. Location Information: Anywhere in the world. New. Telco Field Engineering Director. Home based - Worldwide. Submit application. This is an opportunity to run the worldwide Telco Field Engineering business, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. The Telco department is composed of three regional teams (APAC, EMEA and AMER). . We believe that Engineering Directors should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team’s direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.. We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.. The role of a Telco Field Engineering Director at Canonical. The Field Engineering department is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process. . Within the Field Engineering department, there are multiple focused teams : the Cloud/DC team, the Alliances/Partners team, the IoT team, and the Telco team. . The telco industry is moving to software-defined services. This transformation is driven by open source software, cloud computing and the move to VNF / CNF approaches. Canonical Ubuntu is a key platform for telco innovation, and we are growing our team of specialists who work in the industry to accelerate the change.. Canonical enables operators and communications service providers to embrace this new world, with a focus on platforms such as Ubuntu, OpenStack, and Kubernetes, and reusable, high quality automation for operations at scale.. A Cloud Field Engineering Director is responsible for driving the strategy in presales and delivery for our telco customers. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.. Location: . This role will be home based, managing teams in worldwide.. What your day will look like. Lead and develop managers and teams of Field engineers in the areas of Presales and Professional Services. Solve customer problems by promoting our technologies and being a trusted advisor. Work remotely in a single major time zone. Coach, mentor, and offer career development feedback. Identify and measure team health indicators. Implement disciplined engineering processes. Represent your team and product to stakeholders, partners, and customers . Develop and evangelise great engineering and organisational practices. Plan and manage progress on agreed goals and projects. Be an active part of the leadership team, collaborating with other leaders. What we are looking for in you. A thorough technical understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space and key telco cloud infrastructure technologies like CPU Pinning, NUMA, SR-IOV, DPDK, etc. Familiarity with telco architecture and industry standards. Working knowledge of at least one of the following domains: Mobile Packet Core (4G/5G), Private Network, Radio Access Network (RAN), Voice, IP Backbone, VAS or OSS/BSS. Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.. Practical knowledge of Linux and networking. Experience in technical presales. You are a dynamic person who loves to jump in new projects and interact with people. Excellent verbal and written communication skills in English. Passion and a track record of developing and growing people. Experience in leading, coaching and mentoring engineers and managers. Organised and able to ensure your team delivers timely, high quality results. An exceptional academic track record from high school and, preferably, university as well. Willingness to travel up to 25% of the time. Field Engineers attend internal company events, external tech events and customer meetings.. Additional skills that you might also bring. Second language - Spanish or French preferred. Python knowledge. Experience collaborating with external partners. Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps. Understanding of AI and machine learning concepts, including sovereign AI, and their potential applications in telco environments, such as network optimization, predictive maintenance, unified communication, and customer experience improvement. Exposure to frameworks such as 3GPP, TM Forum ODA, eTOM, ETSI NFV, ONAP, O-RAN, or similar is a plus. What we offer you. We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.. Distributed work environment with twice-yearly team sprints in person. Personal learning and development budget of USD 2,000 per year. Annual compensation review. Recognition rewards. Annual holiday leave. Maternity and paternity leave. Employee Assistance Programme. Opportunity to travel to new locations to meet colleagues from your team and others. Priority Pass for travel and travel upgrades for long haul company events. About Canonical. Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.. Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. . Whatever your identity, we will give your application fair consideration.. . #LI-remote . Apply for this job. *. indicates a required field. First Name. *. Last Name. *. Email. *. Phone. Country. Phone. Resume/CV. *. Attach. Attach. Dropbox. Google Drive. Enter manually. Enter manually. Accepted file types: pdf, doc, docx, txt, rtf. Education. School. Select.... Degree. Select.... Discipline. Select.... Add another. What is an example of a time that you demonstrated leadership?. *. Describe your professional experience in customer-facing technical roles.. *. How did you perform in mathematics at high school?. *. Select.... How did you perform in your native language at high school?. *. Select.... Please share your rationale or evidence for the high school performance selections above. Make reference to provincial, state or nation-wide scoring systems, rankings, or recognition awards, or to competitive or selective college entrance results such as SAT or ACT scores, JAMB, matriculation results, IB results etc. We recognise every system is different but we will ask you to justify your selections above.. *. What was your bachelor's university degree result, or expected result if you have not yet graduated? Please include the grading system to help us understand your result e.g. ‘85 out of 100’, ‘2:1 (Grading system: first class, 2:1, 2:2, third class)’ or ‘GPA score of 3.8/4.0 (predicted)’. We have hired outstanding individuals who did not attend or complete university. If this describes you, please continue with your application and enter ‘no degree’.. *. Universities around the world score degrees in different ways. Please indicate your result, or expected result if you are close to graduation, along with information about the grading system.. We require all colleagues to meet in person 2-4 times a year, at internal company events lasting between 1-2 weeks. We try to pick new and interesting locations that will likely require international travel and entry requirement visas and vaccinations. Field Engineers also travel to external events and customer offices for project related work. Are you willing and able to commit to this?. *. Select.... Please note that if you require any accommodation for travel that relates to a physical disability, do let us know during your hiring process and we will be happy to discuss your requirements further.. Website. LinkedIn Profile . In which country do you currently work?. *. Select.... Please select your current location from the dropdown.. During this application process I agree to use only my own words. I understand that plagiarism, the use of AI or other generated content will disqualify my application.. *. Select.... Please confirm that you have read and agree to Canonical's Recruitment Privacy Notice and Privacy Policy.. *. Select.... Recruitment Privacy Notice . Privacy Policy. Which gender do you identify as?. *. Select.... This information is being requested to help us maintain equal opportunities, best practices and comply with legal requirements. The submission of this information is entirely voluntary. The information you provide will not be used in our decision making and will not subject you to any adverse treatment.. Please indicate your nationality:. *. Select.... This information is being requested to help us maintain equal opportunities, best practices and comply with legal requirements. The submission of this information is entirely voluntary. The information you provide will not be visible to, or used by, our decision makers, and will not subject you to any adverse treatment.. Please indicate your race or ethnicity:. *. Select.... This information is being requested to help us maintain equal opportunities, best practices and comply with legal requirements. The submission of this information is entirely voluntary. The information you provide will not be visible to, or used by, our decision makers, and will not subject you to any adverse treatment.. Submit application. Powered by.