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Mid-Market Account Executive, Americas at customer.io. Location Information: North America. New. Mid-Market Account Executive, Americas. Americas Remote. Apply. Hello, I’m Steve, Director of Sales at . Customer.io. ! We're expanding our sales team in the . United States. and seeking motivated and successful Account Executives at the Mid-Market level to join us! This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility.. As an Account Executive, you’ll represent . Customer.io. to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand.. About . Customer.io. Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. . Customer.io. powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.. Responsibilities. :. Pipeline Development and Management. : Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition.. Full-Cycle Sales Execution. : Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition within targeted accounts.. Customer Needs Analysis and Solution Alignment. : Conduct discovery calls to understand customer business challenges and goals. Position . Customer.io. 's solutions to meet these needs effectively.. Collaboration and Cross-Functional Feedback. : Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale.. Performance Tracking and Reporting. : Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making.. Qualifications. :. Experience:. 2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts. Location:. We are currently hiring for positions based in the UK, Ireland, and the Americas (Canada and the USA). Candidates must be located in one of these regions to be considered for the role.. B2B SaaS or MarTech Experience. : Proven success in . new customer acquisition. and closing deals within the B2B SaaS space, preferably MarTech. Sales Methodology. : Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close.. Communication Skills. : Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects.. Problem Solving. : Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition. Deal Focus. : Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals. Support. : Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities. Responsibilities. :. Engage in high-volume prospecting, cold and warm outreach. Manage the full sales cycle for deals typically under $50,000 ACV. Drive growth within mid-sized clients, nurturing relationships and uncovering business needs. Compensation & Benefits. We believe in transparency. We are offering a compensation package of $95,000 base + $95,000 variable for a total $190,000 OTE USD (or equivalent in local currency), subject to market rate adjustment.. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including . 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. . We also offer . 16 weeks paid parental leave, unlimited PTO. , stipends for remote work and wellness, a professional development budget, and more.. See full benefits here →. Our Process. No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.. 30-minute video call with Recruiter. 45-minute video call with Manager. 45-minute video call with Bar Raiser. 60-minute Case Study and Discovery Call w/ the Hiring Team. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.. Customer.io. recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official . Customer.io. letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact . [email protected]. .. Join us!. Check out our . careers page. for more information about why you should . come work with us!. We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!. Create a Job Alert. Interested in building your career at Customer.io? Get future opportunities sent straight to your email.. Create alert. Apply for this job. *. indicates a required field. Autofill my application. First Name. *. Last Name. *. Email. *. Phone. Country. *. Phone. *. Location (City). *. Locate me. Resume/CV. *. Attach. Attach. Dropbox. Google Drive. Enter manually. Enter manually. Accepted file types: pdf, doc, docx, txt, rtf. Cover Letter. Attach. Attach. Dropbox. Google Drive. Enter manually. Enter manually. Accepted file types: pdf, doc, docx, txt, rtf. Are you authorized to work in country of residence?. *. Select.... Will you require work authorization/visa sponsorship?. *. Select.... As a remote company, we hire across many locations, but we do have policies and team needs that influence where we can support employment. Because of this, we’re not able to offer visa sponsorship or relocation support at this time.. LinkedIn Profile. *. About how much experience do you have working in Sales for a B2B SaaS company?. *. Select.... How many years of experience do you have running full-cycle sales?. *. Select.... Approximately what portion of your closed deals have been self-sourced, net-new logos (excluding inbound and existing customer growth)?. *. Select.... How many years have you sold martech products (e.g., email, SMS, CDP, automation, analytics, etc.)?. *. Select.... Do you speak any of the following languages fluently?. . *. Spanish. French. Russian. German. Portuguese. N/A. In which country do you reside?. *. Select.... This should be the location you plan to consider your primary residence and are legally authorized to work in.. How many years of experience do you have running your own technical demos?. . *. I've only run my demos with Solutions support. None I'm looking to gain that experience. 1 year. 2 years. 3 years. 4+ years. What has been the yearly quota in ARR that you've been responsible for?. . *. Less than 500k USD. 501k - 600k USD. 601k - 700k USD. 701k - 800k USD. Over 801k USD. Voluntary Self-Identification. For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.. . As set forth in Customer.io’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.. Gender. Select.... Are you Hispanic/Latino?. Select.... Race & Ethnicity Definitions. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. 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An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.. Veteran Status. Select.... We use Greenhouse's AI-powered Talent Matching tool to help assess your application against the role's requirements. AI informs but does not replace human decision-making in our hiring process. For details on how this works and your rights, including opting out, select "Learn more" below.. Learn more. Submit application. Powered by.