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COO For 7 Fig Ecom Brand Incubator & Marketing Agency – 120K-240K base, up to 500K/yr at AICOMMERCE GROUP. Location Information: Anywhere in the World. . . Headquarters:. UAE . URL:. . http://aicommerce.co. . . We’re hiring a COO for a $6M/yr Agency – Aicommerce, soon to cross 8-figures.. Ideally we’re looking for a person that’s been a COO at a 7, ideally 8-figure agency before.. At Aicommerce we help people start & scale e-com brands, leveraged with A.I.. We offer both DFY services and coaching packages based on our founder's frameworks that Peter Szabo developed over 16 years working with 300 clients & having generating $100M in profitable client sales.. About the Role. As COO, you’ll be the glue that keeps the business operating as a seamless machine. You’ll oversee our delivery team, ensure client satisfaction, manage HR functions, track company performance metrics, and refine processes for efficiency and scalability.. Key Responsibilities. - Operations & Team Management. - Act as Integrator to ensure smooth operations across all departments.. - Oversee HR: hiring, onboarding, staff management, training and terminations (including proper offboarding).. - Run recurring team meetings:. - Account Managers Individual Catch Up - 2x per week. VAs: 1x weekly. C-Suite: 1x weekly. - Manage and coach staff for peak performance, addressing issues proactively.. - Handle client complaints, refunds, and disputes – including calls, emails, and written rebuttals (disputes, chargebacks). eCommerce & Dropshipping Oversight. - Leverage intensive eCommerce and dropshipping experience to guide account managers and deliver results.. - Oversee Shopify store builds, ads strategy alignment, product testing systems, and fulfillment processes.. - Ensure we hit company KPIs. - Troubleshoot client bottlenecks and ensure a smooth, data-driven path to profitability.. Performance & Process Management. - Oversee KPI tracking, reporting, and continuous improvement.. - Maintain accountability through time tracking (Time Doctor) and Asana project management.. - Refine SOPs, improve workflows, and remove inefficiencies.. - Handle client escalations, complaints, and refund requests with professionalism.. What We’re Looking For. - COO or equivalent role at a 7–8 figure marketing agency or eCommerce company (required).. - Deep hands-on dropshipping experience and strong grasp of intensive eCommerce operations.. - Proven ability to scale teams and systems while maintaining quality.. - Strong understanding of paid ads, funnels, CRO, and fulfillment systems.. - Skilled in remote team management with tools like Slack, Asana, Time Doctor, etc.. - High-level communication and leadership – able to manage both details and big picture.. Compensation & Details. - $120-$240K/yr as a base (depends on exp level). - Within 6-12mo, switch to 5% of NET profit comp (against min. base so you never go below six figures) (with 5% of NET, you’ll be able to make up to $500K/yr; that’s where we cap it – some C Suite members already bring in $250K/yr from the profit share). - Overtime available at same hourly rate.. - Paid biweekly or monthly in USD.. - Must be available until 4pm EST.. - Starts with a 30 to 60-day trial. - Might ask for a paid test task/project to start. Why Join Us. Be the operational backbone of a rapidly scaling, AI-driven eCommerce accelerator.. Work directly with top-tier talent and motivated entrepreneurs.. Shape the systems and processes that will take AiCommerce to 8 figures and beyond.. High autonomy, high accountability, and high impact.. How to Apply. Send us your CV and a short cover letter explaining:. Your COO/operations experience in dropshipping and eCommerce.. A specific example of scaling an agency or store to 7–8 figures.. Why you believe you’re the right fit to drive AiCommerce forward.. . To apply:. . https://weworkremotely.com/remote-jobs/aicommerce-group-coo-for-7-fig-ecom-brand-incubator-marketing-agency-120k-240k-base.