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Work Order Coordinator at Big Bear Vacations. Location Information: Anywhere in the World. . . Headquarters:. Big Bear Lake, California, USA . URL:. . https://www.bigbearvacations.com/. . . . . Work. Order. Coordinator. . . . . . . . . What. . Is. . the. . Work. . Order. . Coordinator. (WOC) Role?. . . . . At Big Bear . Vacations. , . the. . Work. . Order. . Coordinator. . helps. . keep. . our. . maintenance. . work. . organized. and . on. . track. . . This. . person. . works. . closely. . with. . our. . maintenance. . technicians. (. operators. ) and . our. . property. . management. . system. (. Streamline. ) . to. . make. . sure. . all. . work. . orders. are . completed. . correctly. and . on. time.. . . . . What. . is. . a . Work. . Order. ?. . . . . Work. . Orders. are . tasks. . that. . need. . to. be done at . our. . properties. , . like. . repairs. . or. . inspections. . . These. . go. . through. . three. . main. . stages. :. . . . . . . Pending. . . These. . WOs. . haven’t. . been. . assigned. . yet. .. . . Your. . job. : . Review. . these. and . assign. . them. . to. . the. . right. . technician. . based. . on. . location. , . skill. set, and . schedule. .. . . . . . . . . Active. . . These. . WOs. are . currently. in . progress. .. . . Your. . job. : . Make. . sure. . each. WO has a . clear. plan, . the. . assigned. . technician. has . what. . they. . need. , and . the. . job. . is. . progressing. .. . . Often. , . you’ll. . need. . to. . contact. . the. . owner’s. . account. manager . to. . get. . approval. . for. . purchasing. . parts. . or. . hiring. . an. . outside. . vendor. .. . . . . . . . . PFC (. Pending. Final . Close. ). . . . . . . The. . job. . is. complete, . but. . the. WO . still. . needs. a final . review. .. . . Your. . job. : . Review. . the. . description. . of. . the. . work. done (. verbiage. ), check the photos, remove anything unnecessary, and ensure it is presented clearly and professionally before sending to the property owner. In this step, you also review and apply the appropriate charges—determining whether the cost should be billed to . the. . owner. , . to. . the. . guest. , . or. . applied. as . an. . owner. . credit. .. . . . . . . . . Your. . Daily. . Responsibilities. . . . . . . Review. and . assign. new (. pending. ) . work. . orders. . to. . the. . right. . technician. .. . . . . . . . . Check. active . WOs. . daily. . to. . confirm. . they’re. . being. . handled. . properly. and . none. are . older. . than. 30 . days. .. . . . . . . . . Review. and . close. PFC . WOs. , . making. . sure. . the. . description. and . photos. are . professional. and . appropriate. .. . . . . . . . . Prepare . daily. . reports. , . including. :. . . . . . . . . The. . number. . of. active . WOs. . . . . . . . . Maintenance. . team. . schedules. . . . . . . . . Work. . orders. . with. . past. . Expected. . Completion. Dates. . . . . . . . . Update the GPS system weekly with new properties . and remove properties. that are. . off. program. . Also. . ensure all technicians are using it . daily. and GPS is working correctly. . . . . . . . . . . . . Maintain. . daily. . communication. . with. :. . . . . . . . . Maintenance. . technicians. (. using. Microsoft . Teams. ). . . . . . . . . The. Remote . Operations. . Assistant. Manager (. for. . updates. and . coordination. ). . . . . . . . . Review. . the. . productivity. . report. . from. . the. . previous. . day. . to. . identify. . any. . issues. . or. . delays. . with. . technician. performance.. . . . . . . Skills. . You’ll. . Need. . . . . . . Strong. time . management. and . organizational. . skills. . . . . . . . . Ability. . to. . manage. . multiple. . tasks. at once. . . . . . . . . Strong. . problem-solving. . skills. . . . . . . . . Clear written and spoken communication in . English, . for. cleaning up work orders descriptions before closing them and. . to. . clearly. . communicate. . with. . technicians. and . other. . team. . members. . . . . . . . . Ability. . to. . adapt. . to. . seasonal. . workload. . changes. . . . . . . . . Comfortable. . with. . daily. . communication. and . follow. -ups. . . . . . . . . . . This. role . is. . essential. . to. . keeping. . operations. running . smoothly. . . You. are . the. link . between. . planning. , . execution. , and . reporting. . of. . all. . maintenance-related. . tasks. .. . . . . This. . description. . provides. a general . overview. . As . the. role . evolves. , new . responsibilities. . may. be . added. , so . flexibility. and . willingness. . to. . grow. in . the. position are . important. .. . . . . Monthly Salary $600 USD with Profit Share potential.. . . . To apply:. . https://weworkremotely.com/remote-jobs/big-bear-vacations-work-order-coordinator.