We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Onboarding Specialist | Client orientation through video-calls at Brook Hiddink - Highticket.io. Location Information: Anywhere in the World. . . Headquarters:. Dubai, UAE . URL:. . https://highticket.io/. . . Company: . Highticket.io. . Schedule:. Approx 9-5pm CST Monday-Friday (USA time). . Employment type:. Full time, Remote. . Salary: $2,500-3,500/month . (we hire our team as individual contractors; we don't participate in your taxes in any way). . Essence of the role:. When new students join our program, you’ll give them a quick onboarding video call — walking them through how everything’s set up. You’ll show them where to find key resources, how to contact their coach, and how to navigate our Slack and Kajabi community. . . Important:. Fluent in North American English with minimal accent, presentation skills, good web camera on your laptop, and a mic for video calls (not a professional one, just need clear sound and picture).. . . About Highticket.io. . We are one of the fastest-growing education companies in the world, and our team is expanding! Our program helps everyday people launch profitable online stores using a proven high-ticket dropshipping model on Shopify. Most of our students are beginners — driven, coachable, and eager to build real businesses. We provide step-by-step training, hands-on mentorship, and a supportive community to guide them from zero to their first sales. . . Our main student audience. is North American men, age 20-45, who have a full-time job and want to replace/subsidize their income with high-ticket dropshipping.. . . Job Overview. . This position is part of our Customer Success team and the primary responsibility is to provide students an exceptional onboarding experience.. . At the core of our student journey lies our onboarding calls, meticulously designed to deliver a premium, well-organized, and insightful experience within just 24 hours of enrollment. These calls serve as the cornerstone, setting an exemplary standard that echoes throughout our esteemed High Ticket program.. . Responsibilities:. . . . Confirm and facilitate onboarding calls for new students.. . . . Conduct personalized onboarding video calls to guide new students through the program, ensuring they have access to the correct materials and addressing any inquiries they may have.. . . . Collaborate closely with the Customer Support team to ensure seamless follow-up and support.. . . . Dedicate efforts to continuously enhance our onboarding process for both students and internal teams alike.. . . . Manage inquiries and concerns regarding student accounts, resolving issues promptly and courteously to maintain positive student experiences.. . . . Serve as a point of contact for students' questions throughout their onboarding journey, providing timely and accurate information to address their needs and concerns effectively.. . . . Ensuring the student has a private Slack channel with their assigned success coach and fully understands how to contact the support team through Kajabi . . . . Please note that the position may evolve or new responsibilities may be added as the company grows.. . Personality of the Onboarding Specialist. . . . Empathetic communicator. . . . Strong interpersonal skills. . . . Proactive and engaging demeanor. . . . Exceptional organizational skills. . . . Outgoing and personable nature. . . . Consistently punctual and reliable. . . . Able to handle any student objections/concerns. . . . . To apply, please take a brief survey to acknowledge the key details of this job, and then complete a one-way video interview.. . To apply:. . https://weworkremotely.com/remote-jobs/brook-hiddink-highticket-io-onboarding-specialist-client-orientation-through-video-calls.