We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Customer Support Agent (Remote) at CRAE GROUP LTD. Location Information: Anywhere in the World. . . Headquarters:. Cyprus . URL:. . https://craegroup.com. . . CRAE GROUP is one of the fastest-growing B2B service providers based in Cyprus. We develop, maintain and deploy various IT and customer based services to numerous businesses in various industries around the world.. . Founded in 2018, our continuous energy and efforts aim towards becoming a leading service provider, with an already impressive growth since our launch. We are a young, dynamic team who enjoy working in tech among creative and talented individuals.. . Our asset is the great people within our company with a unique approach on how to properly maintain our services and products.. . We are looking for talented . Customer Support Representative . to join our team remotely.. . Monthly salary range: . €1,400-€2,000 (gross) + performance bonus. Depending on experience and performance.. Work schedule: . 4 days on, 4 days off.. An option of 2 shifts to be permanently put on:. 10:00-22:00 or 22:00-10:00 (Cyprus local time).. . Job Description & Responsibilities:. . . Communication with customers through live chat and e-mails.. . Maintain prompt and empathetic attitude towards customers.. . Acknowledge and resolve customers’ issues and queries.. . Keeping up to date with products terms, offers and functions.. . Report and escalate advanced customer queries to the relevant departments.. . Perform first-step investigations on queries and issues.. . . Experience and qualifications:. . . Proficiency in both written and verbal English, with excellent language skills.. . Strong communication abilities, enabling effective interaction and collaboration.. . Solid computer literacy and adept typing skills.. . Ability to perform effectively within a multitasking work environment.. . 2+ years experience in online customer support is mandatory.. . . What We Offer:. . . A competitive and attractive remuneration package that values your skills and contributions.. . The chance to join a dynamic, forward-thinking European company and play a key role in its success.. . Performance-based monthly bonuses.. . Flexible remote work.. . . We look forward to hearing from you!. . Please note: Due to the high volume of applications, only shortlisted candidates will be contacted. Thank you for your understanding.. . To apply:. . https://weworkremotely.com/remote-jobs/crae-group-ltd-customer-support-agent-remote.