Customer Advocate at Disabled Veteran Solutions

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Customer Advocate at Disabled Veteran Solutions. Location Information: USA Only. . Headquarters:. Camp Hill, Pennsylvania, United States . URL:. . https://disabledveteransolutions.isolvedhire.com. . . Ready for a mission that truly matters?. . Join Disabled Veteran Solutions (DVS) as a Customer Care Advocate. . Disabled Veteran Solutions (DVS) is seeking passionate and committed Customer Care Advocates to join our Customer Service Division. At DVS, you aren't just part of a team; you are part of a mission-driven community dedicated to improving lives through exceptional service and unwavering support.. . The Mission. . Position Details. . . Job Type: Full-time, remote. . Set Schedule: Monday through Friday, with 8-hour shifts between 8:00 AM and 9:00 PM (Eastern Time). . Training: Comprehensive 7-week orientation with full training and ongoing support. . Environment: 100% remote work opportunity. . . Requirements. . . Excellent active listening and problem-solving skills. . Ability to efficiently manage multiple computer and online phone systems and tasks while maintaining a professional and empathetic tone. . A genuine passion for improving the lives of others. . Must have advanced technical capability. . . Requirements. . . High school diploma or equivalent (College degree preferred). . Minimum of 1 year of Remote Working Experience in insurance operations, medical or technical related role or a related field. . Advanced Proficiency with various web-based platforms and tools. . Strong attention to detail and organizational skills. . Highly proficient in Microsoft Applications, including Outlook, Teams, Word, Excel, OneNote.. . . Preferred Experience. . . Experience in healthcare, insurance, social work, or mental health. . Familiarity with medical terminology and health benefit plans. . Proven success in remote customer facing role, especially in complex, high-volume environments. . . Why you'll love working with DVS:. . . Competitive compensation and comprehensive benefits. . Opportunities for professional growth and development. . A supportive, inclusive, veteran-owned organization committed to excellence and service. . . If you are ready to make a meaningful impact from the comfort of your home, we would love to hear from you.. . Apply today and join DVS, where your mission meets your purpose. Position details:. . . Schedule: 8-hour shift. Must have availability from 8:00 AM to 9:00 PM (Eastern Time). . Training: 8:00 AM – 4:30 PM (Eastern Time).. . Pay: $18.00/hour starting rate / $19.00/hour starting rate for bilingual candidates; plus bonus opportunities.. . . . . A pre-employment drug screening and criminal background check are required prior to employment.. . To apply:. . https://weworkremotely.com/remote-jobs/disabled-veteran-solutions-customer-advocate.