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Client Success Manager - Enterprise Accounts at FIXD Automotive. Location Information: USA Only. . . Headquarters:. Atlanta, Georgia, United States . URL:. . http://www.fixdapp.com. . . . About FIXD & AppraisalPRO:. . FIXD breaks car problems down into simple and understandable terms, so drivers know the price of a repair when they take their car to the shop. The FIXD Sensor plugs into the diagnostic port of a driver's car and communicates via Bluetooth to the FIXD app.. . . AppraisalPRO is FIXD's B2B product that helps dealerships during the vehicle appraisal process. We detect any problems with trade-in vehicles, provide estimated reconditioning costs for a vehicle, a consumer-facing condition report for use in negotiations, and a comprehensive analytics platform. We integrate with dealers' inventory management systems, like vAuto, to make appraisals fast and simple.. . . On-Target Earnings (OTE) for this role is $80,000 to $100,000. . . Job Description:. . AppraisalPRO's Client Success Managers (CSM) own the relationship with each customer from on-boarding and on-going support to account expansion. The CSMs are ultimately responsible for making sure the clients in their portfolio are constantly finding value in the AppraisalPRO system.. . . Role. . . Onboard dealership customers to AppraisalPRO and conduct initial training. . Quickly and effectively aid customers in resolving technical issues and coordinate with internal engineering teams to resolve any issues. . Proactively provide support by actively monitoring product usage to identify red flags. . Influence and build rapport with key decision-makers in order to become their trusted advisor. . Secure referrals to other potential dealership customers from existing customers. . Understand customer needs and pitch other AppraisalPRO products that coudl fill those needs. . Present recommendations on platform and user experience improvements to our Product and Engineering team. . . Requirements. . Qualifications. . . The ability to quickly build relationships and trust. . Excellent interpersonal skills. . Strong communicator who can present and write well, extremely responsive. . Ability to multitask and prioritize. . Passion for providing top-notch customer service. . . . Plus. . Experience in the Franchise Dealership industry. . Benefits. . . Health Care Plan (Medical, Dental & Vision) for you and your family. . 401k - 5% match . . Paid Time Off (Vacation, Sick & Public Holidays). . Training & Development. . Free Food & Snacks. . . To apply:. . https://weworkremotely.com/remote-jobs/fixd-automotive-client-success-manager-enterprise-accounts.