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Senior Solutions Engineer (US Timezone) at Holistics Software. Location Information: Anywhere in the World. . . Headquarters:. Singapore . URL:. . https://www.holistics.io/. . . Who We Are. ‍. . Holistics makes it easy for both data and business teams to model and analyze their company data. We support over 300 fast-growing tech companies, including unicorns, across 30 countries. Our platform processes over 5 million analytics queries every month for over 5000 users globally.. . Holistics Datasets help business teams understand and explore the data available for them to build their own reports without over-relying on their data team.. . These datasets are built from Holistics Data Models, that simplifies work processes and reduces unnecessary repetitive work for data teams.. . ‍. . About the Role. . We’re looking for a . Senior Solutions Engineer. to anchor our technical pre-sales, onboarding, and success efforts in the US region and to help build the systems that scale these globally.. . This role blends . pre-sales execution. , . customer onboarding. , . strategic product input. , and . demo storytelling. . You’ll work closely with Sales, Product, and Customer Success to represent the product with confidence, clarity, and care to help customers reach their “aha” moments faster.. . You'll also support selected customer accounts post-sale as their technical contact and help unblock adoption and expansion opportunities.. . ‍. . What You’ll Do. . Pre-Sales & Technical Solutioning. . . Lead discovery, demo, and proof-of-concept (POC) calls with prospective customers. . Own technical solution fit and collaborate on pricing/commercial strategy with Sales. . Respond to technical sections of RFPs, security assessments, and data architecture inquiries. . . Demo Infrastructure & Analytics Use Case. . . Maintain and optimize our demo environment to support multiple use cases. . Build compelling analytics use cases that showcase best practices in modeling, visualization, and value storytelling. . Record and publish video demo walkthroughs for internal training, outbound campaigns, and community education. . Continuously improve demo narratives based on customer feedback and product updates. . . Customer Onboarding & Enablement. . . Lead onboarding workshops for new customers to help facilitate their smooth adoption. . Run customer training sessions to accelerate product adoption. . Co-create product enablement materials (video guides, walkthroughs, technical docs) with marketing team. . Serve as the . technical point of contact. for selected key customers post-sale. . . Product & Marketing Collaboration. . . Aggregate raw product feedback and competitive insights from calls and sales activity. . Identify common objections, blockers, and patterns across deals. . Work with Product and Engineering to refine product usability and GTM readiness. . Feed input to Product and Technical Marketing to shape messaging, docs, and campaigns. . . Internal Support & Enablement. . . Triage technical questions from customer Slack channels and community forums (L2 level). . Escalate qualified bugs or L3 issues to Product/Engineering with clarity and context. . Create and maintain technical enablement assets (templates, videos, FAQs, etc.). . Provide guidance and review for internal product and support documentation. . . What Success Looks Like. . . You close your first deal within 60 days, leading discovery + demo. . Slack/forum questions are resolved faster, with less burden on Engineering. . You help shorten onboarding time-to-value for new customers. . . What We’re Looking For. . . 5+ years in Sales Engineering, Pre-Sales, or Technical Consulting. . Deep experience with modern data/analytics tools (e.g., SQL, dbt, Looker, Holistics, etc.). . Proven ability to build demo infrastructure, solution content, and documentation. . Excellent communicator across technical and commercial audiences. . Able to work independently and manage async collaboration across global teams. . Willingness to participate in around . 5 hours/week of internal collaboration with APAC HQ. , scheduled during early morning or evening hours. . . Bonus Points. . . Experience scaling pre-sales or technical enablement in a SaaS startup. . Background in product marketing, developer relations, or technical writing. . Experience supporting community forums, Slack channels, or open-source documentation. . Passion for improving internal systems, training, and documentation at scale. . . What We Offer. . . Remote-first team and flexible work environment. . High-trust culture with ownership from day one. . A technically strong and mission-driven product team. . The opportunity to shape how pre-sales is done at a company that values product quality, clarity, and customer empathy. . . To apply:. . https://weworkremotely.com/remote-jobs/holistics-software-senior-solutions-engineer-us-timezone.