Customer Care at Hublead

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Customer Care at Hublead. Location Information: Anywhere in the World. . . Headquarters:. Paris . URL:. . https://www.hublead.io/. . . We’re looking for a freelance Customer Care Specialist to be the first point of contact for our clients and prospects. Your role will be to make sure every interaction feels smooth, helpful, and professional.. . About Hublead. . Hublead. is a sales productivity tool that connects . LinkedIn / LinkedIn Sales Navigator. with . HubSpot CRM. .. . With Hublead, sales teams can:. . . Import LinkedIn contacts & companies directly into HubSpot.. . Sync LinkedIn invitations, messages, and activity into HubSpot automatically.. . Track performance with reporting and dashboards.. . Enrich contacts with accurate email & phone data.. . . We’re growing fast and need someone to help us deliver the same quality of care to our customers that our product brings to their sales teams.. . What you’ll do. . . Manage our customer inbox (email + chat).. . Answer product questions clearly and promptly (mainly about Hublead’s integration with HubSpot and LinkedIn).. . Redirect . sales or training requests. to the right person on our team.. . For bug reports: . . gather detailed information from the client,. . try to reproduce the issue,. . prepare a clear summary for our tech team.. . . . Document recurring questions and help us improve our knowledge base / FAQs.. . . What we’re looking for. . . Excellent written communication in . English. (must be clear, natural, and professional). . Good oral English skills, enough for smooth communication with our team.. . Familiarity with . HubSpot CRM. (or other CRM tools).. . Experience in . customer support. (SaaS or tech environment preferred).. . Detail-oriented, organized, and proactive.. . Comfortable working independently in a remote setup.. . Bonus: experience with . LinkedIn Sales Navigator. or sales tools.. . . Practical details. . . Freelance, remote. . Part-time to start (around half a day), with potential to expand over time.. . Direct collaboration with the founders. . . To apply:. . https://weworkremotely.com/remote-jobs/hublead-customer-care.