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Customer service representative (US based) at Onepilot. Location Information: Anywhere in the World. . . Headquarters:. Paris . URL:. . https://onepilot.co/agents/customer-care-agents. . . As a Onepilot agent, you’re a . freelance. in charge of helping our clients’ consumers with their requests.. . After completing e-learning trainings on your customers, you will have access to a knowledge base for each of them. The Onepilot technology, and this knowledge base will enable you to respond effectively to our clients’ user requests coming in via . email, chat, or call.. . You work from . home. , and will be paid for . each ticket solved. . The price of each ticket depends on the ticket’s complexity, handling time, and your location. It varies between 0,40€ and 2€. On average our agents earn 15€ an hour.. . What you will do:. . Support customers via email, chat or phone. . Use tools and resources to deliver quick and accurate support. . Ensure satisfied customers with clear and friendly communication. . ✅ What we are looking for:. . Fluency with digital tools and platforms. . Strong problem-solving skills and excellent written and verbal communication. . Available at least 20 hours a week. . Based within the US. . What we offer:. . Payment per ticket solved (performance-based). . Flexible home working - you set your own schedule. . On average, you will earn €15 per hour. . Training and ongoing support to help you succeed. . Ready to get started?. . Our quick application takes just 15 minutes.. . . . To apply:. . https://weworkremotely.com/remote-jobs/onepilot-customer-service-representative-us-based.