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Customer Support Representative at Remote Va. Location Information: Anywhere in the World. . Headquarters:. Metro Manila, Philippines . . Job Title: Customer Support Representative (Female). Location:. Remote. . Employment Type:. Full-Time. About the Role:. We are seeking a . highly skilled and efficient Customer Support Representative (Female). to join our growing team. This person will be responsible for handling customer communications through . email, live chat, and our customer service software. , ensuring every interaction reflects professionalism and excellent service.. Key Responsibilities:. Manage customer communications through . email, live chat, and Gorgias. with accuracy and empathy. . Provide prompt, clear, and grammatically correct written responses to customer inquiries. . Use . Shopify. to check order statuses, process returns, and resolve issues efficiently. . Collaborate with internal teams through . Microsoft Teams. and . Outlook. to ensure smooth operations and customer satisfaction. . Maintain organized records and data using . MS Excel. and other . M365 tools. . . Follow directions closely while showing initiative and adaptability. . Multitask effectively in a fast-paced, online environment. . Learn new systems and processes quickly to continuously improve performance.. . Female candidate only. . Excellent . English communication skills. — both written and professional tone . Proven experience in . Customer Support or E-commerce. (Shopify, Gorgias experience preferred) . Strong attention to detail and ability to multitask under pressure . Fast learner, self-motivated, and highly organized . Proficient in . Shopify, Gorgias, Microsoft Teams, MS Excel, and M365 Suite (Outlook, Word, etc.). . To apply:. . https://weworkremotely.com/remote-jobs/remote-va-customer-support-representative.