Simplero Support Specialist (Full-Time, Remote) at Simplero. Location Information: Anywhere in the World. . . Headquarters:. Los Angeles, CA . URL:. . http://www.simplero.com. . . . . Your job is to help customers get unstuck and feel confident using Simplero.. . . . You’ll respond to help requests through support tickets, answer questions, and troubleshoot issues. When needed, you’ll record short screen-share videos to explain things clearly and simply.. . . . You’ll also guide customers through setting up parts of their business — for example, landing pages, email lists, and automations — and help them understand how the pieces work together.. . . . Lead live group and 1:1 support calls to walk our members through set up & questions directly.. . . . You won’t be doing this alone — you’ll work closely with our product and customer success teams to share feedback, improve our documentation, and help make Simplero better for everyone.. . . . And through it all, you’ll bring patience, clarity, and a friendly tone — even when someone is frustrated or overwhelmed.. . . . To apply:. . https://weworkremotely.com/remote-jobs/simplero-simplero-support-specialist-full-time-remote.
Simplero Support Specialist (Full-Time, Remote) at Simplero