We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Senior, Client Service Manager (Business Development) at SketchDeck. Location Information: Anywhere in the World. . . Headquarters:. United States . URL:. . https://sketchdeck.com. . . About SketchDeck. . SketchDeck is building the model for the next generation of creative agencies. Through a combination of technology, partnership, and a global talent community, SketchDeck gives marketers access to quality creative on demand. We work with clients from startups to well-known enterprise brands such as Dropbox, Rémy Cointreau, and Asana.. . At SketchDeck, our global community is united by our values. Together, we commit to:. . . Work as a team. . Push boundaries. . Act with humility. . Take ownership. . Have heart. . . As a remote-first company, these core values serve as the operating principles for our daily behaviors. They are more to us than a few feel-good mantras. Being a SketchDecker means you hold yourself and others accountable for preserving and progressing our culture.. . . About the Role. . We're looking for a Senior Manager, Client Services to win, manage, and grow high-value client partnerships.. . You'll lead the full cycle—from prospecting and closing new accounts to expanding and strengthening existing relationships.. . This role blends strategic sales and client leadership: you'll identify opportunities, pitch creative solutions, and ensure SketchDeck delivers measurable business impact for every client.. . This role reports to our VP of Client Services and supports a mix of new and existing accounts.. . What You'll Do:. . . Be the strategic partner clients rely on. Build trusted relationships that position you as an extension of their team and brand.. . Lead with impact. Drive new business conversations, uncover client needs, and shape creative strategies that lead to ongoing partnerships—especially $1M+ AOR relationships.. . Own the sales process. From discovery to pitch, you'll lead the end-to-end experience for prospective clients, turning opportunities into long-term wins.. . Collaborate cross-functionally. Work with Design Directors, PMs, and operations to ensure a seamless transition from pitch to delivery.. . Grow accounts over time. Identify opportunities to deepen partnerships and expand the scope of our work through upselling, referrals, and co-selling with 24 Seven.. . Vet and prioritize leads. Qualify inbound interest and proactively prospect to build a healthy pipeline of accounts aligned with SketchDeck's services.. . Support business operations. Contribute to internal process improvements, keep CRM up to date, and bring ideas to the table to evolve how we grow.. . . . WHAT SUCCESS LOOKS LIKE:. . Strategic Client Partnerships - You're the go-to advisor for clients, driving trust and long-term relationships by consistently delivering value and identifying opportunities.. . Measured by client retention, upsell rate, and feedback.. . . Seamless Project Execution - You ensure smooth transitions from pitch to project, keeping work on track and aligned with client goals.. . Measured by project margin and internal feedback.. . . Account Growth - You grow accounts by uncovering new opportunities, connecting cross-functional needs, and positioning SketchDeck's full services.. . Measured by revenue growth, proposals sent, and new teams sourced.. . . Strong Internal Collaboration - You collaborate effectively across teams, keeping everyone aligned and driving positive outcomes for clients.. . Measured by peer feedback and team impact on accounts.. . . Requirements. . . 7+ years of client services, business development, or account management experience—3+ years within a creative agency, consultancy, or marketing environment.. . A proven ability to sell and grow enterprise accounts.. . Experience leading creative or marketing strategies and seeing them through execution.. . A consultative and strategic approach to selling—able to inspire clients while staying grounded in their business goals.. . Strong organizational and communication skills; able to manage multiple stakeholders and projects simultaneously.. . Passion for creativity, brand, and design—and the ability to speak fluently about them.. . . . Benefits. . . Compensation: $90k - $150k OTE with uncapped commission. . . Health insurance (medical, dental, and vision). . 401(k) with company match. . Fully remote working (that started pre-covid and will continue after!). . Paid time off that grows with tenure. . Annual company retreat. . Computer hardware of your choice (up to $1,500). . $500 towards your office setup expenses. . To work with a talented team of designers, team members, and engineers. . . . To apply:. . https://weworkremotely.com/remote-jobs/sketchdeck-senior-client-service-manager-business-development.