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Deal Operations Manager - Canada, Europe at Storyblok. Location Information: Anywhere in the World. . Headquarters:. Remote . . Storyblok is a headless CMS that enables marketers and developers to create with joy and publish with confidence. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond.. . Legendary brands like Virgin Media O2, Oatly, and TomTom use Storyblok to make a bigger, faster market impact.. . . WHAT IS IN IT FOR YOU. . You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:. . . Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor...). . Home office equipment upgrade (furniture, ear plugs ...) or membership to a local co-working space after your onboarding. . Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays. . Personal development fund for courses, books, conferences, and material. . VSOP (Virtual Stock Option Plan). . The annual international team-building trip, quarterly and monthly online get-togethers. . As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules. . An international team that loves to have fun at work and works hard together to accomplish shared goals. . JOB SUMMARY. . Storyblok is hiring a . Deal Operations Manager. to build the operating workflow for how deals are structured, reviewed, approved, executed, and handed off across quote-to-cash. The role supports Sales on deal construction and deal design strategy, coordinates Legal execution, partners with Finance on revenue recognition readiness, and turns pricing, packaging, and NPI decisions into field-ready operating process. Sitting within Revenue Operations, this role works across Sales, Sales Leadership, Finance, Legal, Deal Strategy, Systems, Order Management, Security, Customer Success, and Product / Packaging to make approval-ready deals faster and downstream defects lower.. . ESSENTIAL JOB FUNCTIONS. . . Deal operations workflow and process. . . . Build the global deal operations workflow for intake, routing, approval readiness, SLAs, escalation paths, and exception handling.. . Own approval readiness in DealHub CPQ, including required fields, quote quality checks, approval context, discount rationale, and downstream handoff inputs.. . Maintain practical process documentation, templates, and decision rules so Sales can move standard deals through documented paths.. . . . Deal construction and design strategy support. . . . Support Sales and Sales Leadership on deal construction across new business, renewal, expansion, multi-year, ramped, multi-product, and non-standard commercial requests.. . Translate deal strategy into approval-ready constructs with clear value exchange, risk flags, concession logic, billing terms, contract timing, and implementation assumptions.. . Partner with Deal Strategy, Customer Success, Product / Packaging, and Finance when commercial design affects retention, expansion, product adoption, or reporting.. . . . Legal execution and Finance revenue recognition readiness. . . . Engage Legal early on non-standard terms, contract language, execution path, risk ownership, and customer-requested changes.. . Coordinate with Finance on revenue recognition inputs, billing terms, payment terms, start dates, product lines, order form clarity, and required approval evidence.. . Maintain pre-signature checks for deals with rev rec, billing, custom terms, or product readiness risk.. . . . Pricing, packaging, NPI, and DealHub CPQ rollout. . . . Participate in pricing and packaging execution and strategy support so decisions can be turned into field process, DealHub CPQ logic, approval paths, and reporting readiness.. . Support NPI rollout by defining deal rules, quote requirements, launch constraints, fallback paths, and field guidance for early transactions.. . Track whether pricing, packaging, or NPI changes create quote exceptions, approval confusion, billing defects, or customer handoff issues.. . . . Quote-to-cash quality, cadence, and continuous improvement. . . . Own the operating handoff from approved quote to order, billing, commissions, reporting, and customer lifecycle records.. . Run the deal operations cadence with KPI packs, defect logs, root-cause reviews, action owners, and process improvements.. . Identify automation and AI use cases tied to intake, routing, approval summaries, quote checks, documentation, and measurable cycle-time reduction.. . . EDUCATION AND EXPERIENCE. . . Bachelor's degree in Business, Finance, Economics, or a related field, or equivalent practical experience.. . 5+ years in Deal Desk, Deal Operations, Revenue Operations, Sales Operations, or a comparable commercial operations role, ideally in B2B SaaS.. . Hands-on experience with CPQ tooling (DealHub or comparable) and quote-to-cash / lead-to-cash processes.. . Demonstrated experience structuring and reviewing non-standard deals (multi-year, ramped, expansion, multi-product) and partnering with Sales on deal construction.. . Working knowledge of revenue recognition concepts, billing and order processes, and coordinating contract execution with Legal and Finance.. . Experience building scalable process, documentation, SLAs, and operating cadences (KPI reviews, defect logs, root-cause analysis).. . Strong analytical skills and comfort working in Salesforce and reporting tools.. . Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.. . . PROFESSIONAL COMPETENCIES. . . Commercial acumen: structures sound deals that balance customer value, risk, and revenue / margin outcomes.. . Process design: builds clear, scalable workflows, SLAs, and escalation paths that scale beyond manual effort.. . Cross-functional coordination: aligns Sales, Legal, Finance, Systems, Order Management, and CS around complete deal packages.. . Attention to detail: enforces quote quality, approval readiness, and pre-signature checks to reduce downstream defects.. . Operating rigor: runs cadences with KPIs, defect logs, and root-cause reviews that drive measurable improvement.. . Influence without authority: guides Sales toward documented paths and sound commercial discipline.. . Communication: produces clear guidance, decision rules, and leadership-ready operating views.. . Continuous improvement and automation mindset: identifies automation / AI use cases that reduce cycle time and rework.. . MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS. . Remote (home) work opportunity or funded by Storyblok co-working space. . GENERAL TERMS. . Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. . You can find more information about our privacy policy. . here. .. . All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain (. storyblok.com. ).. . Here is a sneak peek of . Storyblok’s Visual Editor. . If you need an accommodation for any part of the application process, please email . [email protected]. . To apply:. . https://weworkremotely.com/remote-jobs/storyblok-deal-operations-manager-canada-europe.