CRM / Retention Marketing Manager at Storypod

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CRM / Retention Marketing Manager at Storypod. Location Information: Florida. . Headquarters:. Orlando, FL . URL:. . http://storypod.com. . . About Storypod. . With offices in Miami and Orlando, Storypod is on a mission to help parents, grandparents, and educators ignite . children’s love of learning through screen-free, interactive audio edutainment. . . . Our magical Audio Learning System won several industry accolades (Academic's Choice Award, Good Housekeeping Parenting Award, STEM.org, NAPPA, et al.) and became a smash-hit for parents and kids alike. Children can interact with Storypod through multiple age-appropriate ways - lovable yarn-figurines, read-along books, interactive learning cards, and collectible tokens - that trigger immersive stories, music, and learning content. . . We are looking for a well-rounded & detail-oriented . CRM /. . Retention Manager . to support Marketing initiatives critical to the growth of the company. . . Your Responsibilities:. . Supporting CMO to strategize and spearhead Marketing projects and initiatives beginning at post-purchase of the customer experience that drive customer retention and repurchases, including but not limited to:. Product packaging & insert design and messaging. Email, SMS, and direct mail marketing including segmentation by purchase behavior / customer type . Loyalty & Referral programs. Social, Community & Brand Ambassador programs. Reputation management and reviews . Customer surveying and feedback. Planning and updating our Marketing Calendar (Email, SMS, Blog posts, et al).. Reporting on core Marketing KPIs from all campaigns. . Our Requirements:. . Bachelor’s degree in business studies, marketing, or a comparable area. Minimum three years of experience in a Digital Marketing role. A/B testing mind-set. Experience using mainstream marketing, ecommerce, and project management tools (eg Asana, Slack, Yotpo, Klaviyo, Shopify, Canva). An affinity for e-Commerce and customer retention / relationship management. Excellent oral and written command of the English language. . What do we offer?. . Generous PTO (23 days per year for full-time staff). Benefits include health/dental/vision. A professional and diverse team in a dynamic start-up environment. A chance to be part of the next revolution in children’s audio “edutainment”. Supportive and fun remote workplace environment . . To apply:. . https://weworkremotely.com/remote-jobs/storypod-crm-retention-marketing-manager.