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Sales & Operations Assistant at Tortuga Forma. Location Information: Anywhere in the World. . . Headquarters:. Brooklyn, NY . URL:. . https://www.tortugaforma.co. . . Tortuga Forma is hiring for a motivated Sales & Operations Assistant seeking steady work to support a long-term career in administration and/or sales. This is a part-time, remote role requiring 10 - 15 hours per week. We are looking for a longer term commitment of 2+ years.. . We are:. . . . A small team of focused individuals who believe that regular and clear communication is the key to our company's success.. . . . Dedicated to training and supporting each other to achieve team and personal goals. . . . Cheerleaders who celebrate team and individual wins. . . . Inspired by contemporary design, informed by historical design, and excited by online retail.. . . . You are:. . . . A self-starter who can work and think independently, is highly organized, and detail-oriented. . . . Rigorous at following up and love solving problems and troubleshooting for customers. . . . Willing to take challenges head-on, both big and small. . . . Someone who asks thoughtful questions, open to receiving feedback, and is eager to learn. . . . Reliable at showing up for meetings, accountable to responsibilities and tasks. . . . Sales & Operations Responsibilities:. . . . Order logistics such as entry, tracking, and maintenance. . . . Work with the warehouses to obtain shipping quotes, stock level accuracy, and ensure orders are fulfilled properly and on time.. . . . Dropship account maintenance including: allocating inventory, reporting on SKU sell through velocity across 2 - 3 key dropship accounts, addressing late shipments and customer queries, tracking returns.. . . . New dropship account setup including creating the catalog (image specs, product descriptions), learning backend systems, ensuring all information is accurately reflected on partner sites. . . . . Identification of sales opportunities across wholesale and seasonal dropship marketing opportunities with initial outreach and follow ups.. . . . Resolving DTC customer issues, returns processing, and issuing refunds after returns have been received.. . . . Monthly data sorting to match dropship and wholesale sales with payouts received each month.. . . . Use of Quickbooks Online for dropship payment matching for AR. . . . Requirements:. . . . 1-2 years of experience in sales or operations, internship ok. . . . Strong writing skills and is comfortable communicating with external customers. . . . Experience with sales channel backends ( Shopify, Facebook/IG Shop, Pipedrive) is a plus.. . . . How to Apply:. . . . Resume. . . . Cover letter. . . . . . To apply:. . https://weworkremotely.com/remote-jobs/tortuga-forma-sales-operations-assistant.