We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Technical Support Advisor - Work from Home at VXI Global Solutions. Location Information: Anywhere in the World. . Headquarters:. Tennessee . . Job Description. It's fun to work in a company where people truly BELIEVE in what they are doing!. We're committed to bringing passion and customer focus to the business. . Join Us as a Technical Support Advisor! . Location: . Remote Call Center. Join Us as a Technical Support Advisor! . Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team! . What You'll Be Doing: . Customer Service Excellence: . . Handle customer inquiries via phone, delivering tailored solutions to technical issues.. Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.. Technical Support & Troubleshooting: . . Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs.. Use multiple systems to research and deliver efficient, real-time solutions.. Adaptability in Communication: . . Connect with a diverse range of customers by adjusting your communication style to meet their needs.. Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.. Team Collaboration: . . Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals.. What We're Looking For: . Customer Service Focus: . . Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).. Technical Enthusiasm: . . A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting.. Resilience Under Pressure: . . Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.. Learning & Growth Mindset: . . Open to feedback and coaching, with a drive to continuously improve and excel.. What You Bring: . Proven experience in customer support or technical assistance , ideally in a call center setting.. Strong verbal and written communication skills.. Problem-solving abilities with a flexible, adaptable approach to challenges.. Confidence in navigating multiple software tools and systems to resolve issues.. A self-motivated attitude with effective time management skills.. What You'll Get: . Competitive Pay: . . $17.31 per hour, with opportunities for performance-based incentives.. Comprehensive Benefits: . . Full health insurance package, including medical, dental, and vision coverage.. Cell Phone Perks: . . $25/month per line for unlimited phone, text, and data (restrictions may apply).. Training and Growth: . . Paid training to set you up for success.. Career advancement opportunities with a globally renowned leader in technology innovation.. Referral Bonuses: . . Earn ongoing bonuses for referring new employees through our Referral for Life Program.. Supportive, Inclusive Environment: . . Thrive in a dynamic virtual work environment with a team that's dedicated to your success.. Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.. Remote Work Requirements . Private Workspace:. A quiet, dedicated workspace with no distractions.. Ergonomics:. A comfortable desk setup with all necessary equipment.. Internet:. A reliable internet connection with a minimum of. 20 Mbps. download and . 10 Mbps. upload speed.. Ethernet Connection. : Must be hardwired; Wi-Fi is not acceptable.. Why You'll Love Working Here: . At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us. . Ready to Take the Next Step? . Apply today to become a . Technical Support Advisor . and help us create extraordinary customer experiences! . If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!. . To apply:. . https://weworkremotely.com/remote-jobs/vxi-global-solutions-technical-support-advisor-work-from-home.