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French Speaking Customer Service for Pharmaceuticals industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment, the leading agency dedicated to helping candidates find jobs in their native language across various countries, is seeking a French Speaking Customer Service representative for the Pharmaceuticals industry. With a specialization spanning multiple sectors such as social media, gaming, healthcare, retail, and more, we pride ourselves on a recruitment process that effectively matches top talent with the ideal employers. Our expertise lies in connecting professionals with rewarding career opportunities that utilize their language skills and cater to their aspirations for working abroad. By aligning candidates with roles where they can thrive and contribute meaningfully, we ensure a successful employment experience. As part of a project owned by The House of Mercier, we advocate for both job seekers and employers, keen on fostering diverse and multilingual work environments. This role is a unique opportunity for individuals passionate about customer service and the pharmaceutical sector, allowing them to leverage their language skills in a dynamic and impactful career.. Responsibilities. . Provide exceptional customer service support to French-speaking clients in the pharmaceuticals industry.. . Resolve customer inquiries, issues, and complaints in a timely and effective manner.. . Assist customers with product information, order processing, and technical support as needed.. . Collaborate with internal teams to address customer needs and improvements.. . Maintain accurate records of customer interactions and transactions in the system.. . Ensure compliance with industry regulations and company policies during customer interactions.. . Identify opportunities for upselling and cross-selling pharmaceutical products based on customer needs.. . . Fluent in French, both written and spoken; proficiency in English is a plus.. . Previous experience in customer service, preferably within the pharmaceuticals or healthcare sector.. . Strong communication skills, with the ability to empathize and relate to customers' needs.. . Excellent problem-solving skills and the ability to think critically under pressure.. . Familiarity with customer service software and CRM systems.. . Detail-oriented with strong organizational skills to manage multiple inquiries.. . Ability to work independently as well as part of a team in a fast-paced environment.. . Company Location: Greece.