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Virtual Chat Support-ADF at ADF Medical Services Inc.. Virtual Chat Support. . ADF Medical Services Inc.. We're hiring a responsive and professional . Virtual Chat Support. agent to assist our patients and clients online. If you're a fast type with a helpful attitude and great written communication — we want to hear from you.. Role:. Virtual Chat Support Agent. Department:. Customer Support & Patient Services. Location:. Fully Remote. T. ype:. Full-Time / Part-Time. What You'll Do:. Respond to patient and client inquiries in real time via live chat. Provide helpful information on services, scheduling, and billing. Handle multiple chat conversations simultaneously with professionalism. Document all interactions accurately in our support system. Escalate unresolved issues to the appropriate department. Maintain patient privacy and confidentiality per HIPAA guidelines. Company Location: United States.