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French Speaking Customer Service for Media & Entertainment industry at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a French Speaking Customer Service Representative in the Media & Entertainment industry, based in Athens, Greece. In this pivotal role, you will provide exceptional support to French-speaking clients, addressing their inquiries related to media services, subscriptions, and content access. Your dedication to customer service will ensure that clients have a seamless experience and feel valued. If you have a passion for media and entertainment and a talent for customer service, we would love to meet you!. Responsibilities. . Deliver high-quality customer service to French-speaking clients via phone, email, and chat regarding media and entertainment inquiries.. . Assist customers with subscription management, technical issues, and content-related questions.. . Document all customer interactions accurately in the CRM system for efficient tracking and follow-up.. . Collaborate with internal teams to resolve customer concerns swiftly.. . Stay informed about industry trends, new releases, and company offerings to provide knowledgeable support.. . Build strong relationships with customers to promote loyalty and satisfaction.. . . Fluency in French and English; knowledge of additional languages is a benefit.. . Experience in customer service, particularly in the media or entertainment sector.. . Strong communication and problem-solving skills.. . Familiarity with CRM systems and basic computer applications.. . Detail-oriented with excellent organizational skills.. . Able to work effectively in a team setting as well as independently.. . Able to relocate to Athens, Greece.. . Company Location: Greece.