We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Nordic Speaking Customer Support for Ride-Sharing App Department at Patrique Mercier Recruitment TR. Patrique Mercier Recruitment is pleased to offer an exciting role for a Nordic Speaking Customer Support Representative within the Ride-Sharing App Department. In this position, you will be the primary point of contact for Nordic-speaking users of the ride-sharing app, helping them navigate the platform, resolve issues, and ensure a seamless user experience. If you are passionate about customer service and have an affinity for technology and transportation, we would love to see your application!. Responsibilities. . Provide exceptional customer support to Nordic-speaking users through various channels, including phone, email, and chat.. . Assist customers with inquiries related to app functionality, account issues, and ride-related questions.. . Efficiently handle and resolve customer complaints to ensure a positive experience.. . Document all interactions with customers in the CRM system accurately.. . Work collaboratively with internal teams to enhance user satisfaction and address potential service issues.. . Stay updated on app features, industry trends, and best practices to provide informative and helpful support.. . . Fluency in a Nordic language (Swedish, Norwegian, Danish, or Finnish) and English; additional languages are a plus.. . Previous experience in customer support, particularly in the technology or transportation sector.. . Excellent communication and interpersonal skills.. . Strong problem-solving skills and a commitment to customer satisfaction.. . Familiarity with CRM systems and proficiency in standard office software.. . A self-starter attitude with the ability to work effectively in a dynamic environment.. . Company Location: Greece.