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Digital Success Account Manager (Remote - US) at Jobgether. About Jobgether:. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.. One of our companies is currently looking for a . Digital Success Account Manager. in the . United States. .. This is an exciting opportunity for a motivated early-career professional to join a high-impact Customer Success & Retention team. As a Digital Success Account Manager, you’ll manage a large and diverse portfolio of lower-spend clients across multiple market segments—from very small businesses to enterprise organizations. Your mission will be to enhance product adoption, reduce churn, and drive customer growth through a mix of digital engagement, strategic communication, and data-driven insights. You’ll play a key role in scaling customer success efforts in a digital-first environment, working cross-functionally with sales, product, and marketing teams.. . Accountabilities:. . Manage a high-volume portfolio of global accounts through scalable digital and traditional outreach (email, phone, in-app communication).. . Monitor product usage trends to identify churn risks and uncover expansion opportunities.. . Facilitate onboarding and ongoing education through self-serve tools, targeted campaigns, and curated content.. . Support the renewal process and contribute to achieving assigned retention and expansion goals.. . Collaborate with internal teams to improve the customer journey and influence product development based on user feedback.. . Maintain accurate customer data and activity records using CRM and analytics platforms.. . . 1–2 years of experience in a SaaS, customer-facing, or account management role (Customer Success, Sales, or Support).. . Excellent communication skills with strong attention to detail and organizational abilities.. . A proactive mindset with a passion for learning and growing in a fast-paced digital environment.. . Comfortable working with data to prioritize outreach and guide decision-making.. . Familiarity with Salesforce, ChurnZero, Tableau, Slack, and Google Workspace is a plus.. . Interest in SaaS metrics, product-led growth, or digital customer lifecycle strategies.. . Experience in tech-touch or digital-first customer success approaches is highly desirable.. . Company Location: United States.