
Risk Analyst (Trust and Safety) at Chuffed.org. 🌍 Help Protect the World’s Biggest Social Justice Movements. Role: Risk Analyst. Location: Australia, remote. Type: Full-time. Chuffed.org. is a global crowdfunding platform powering the world’s biggest social justice movements. We’ve helped raise over $200M across 35,000 campaigns in 23 countries — and we’re just getting started. . In the last year we’ve grown 3x and become the go-to platform for activists and organisations in two of the biggest social justice movements of our times; Palestine and climate justice.. We’re now hiring a Risk Analyst to help our Trust and Safety function make Chuffed the most trusted crowdfunding platform globally.. 🔥 About the Role. Your primary function is to ensure the integrity of campaigns on Chuffed. This involves three functions: detecting campaigns that present risk signals, investigating campaigns to ensure compliance with our requirements and systematizing learnings into new detection and investigation protocols.. Here’s what you’ll do:. Detect campaign risks:. . Conduct reviews of new fundraising campaigns to identify potential upcoming risks . . Monitor existing fundraising campaigns for risk signals. . Monitor donation pattern models to flag potential emergent risks. . Investigate flagged campaigns:. . Review and analyze community complaints regarding potential fraudulent activity. . Providing empathetic email and occasional phone support to customers and other stakeholders to ensure fundraiser authenticity. . Systematize learnings. . Continuously improve the automated detection systems and processes. . Provide feedback and improvements for our campaign investigation process. . Provide input and feedback into product improvements to manage risk on the platform. . 💡 What We’re Looking For. We care more about your mindset than your resume. If you recognise yourself in the traits below, we want to hear from you:. . You’ve got solid experience (3-5+ years) in a fraud, risk, trust & safety, or payments role.. . You have experience or familiarity with customer due diligence, AML/CTF/ KYC regulations.. . You have strong analytical or pattern-detection skills with a process-oriented, curious mindset.. . You have a high level of empathy, integrity, and professionalism when interacting with customers and team members. 🙌 Don’t Meet Every Requirement?. That’s ok - we’re not checking boxes here. If you’re excited by the mission and think you’d be great in this role, we encourage you to apply. . Company Location: Australia.