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IT - Desktop Technical Analyst at Jobgether. This position is posted by Jobgether on behalf of a partner company. We are currently looking for an IT – Desktop Technical Analyst in India.. We are seeking a proactive IT – Desktop Technical Analyst to provide high-quality support for desktop systems, peripheral devices, and end-user IT requests. This role involves troubleshooting incidents, deploying and configuring hardware, and serving as a point of contact for IT-related issues in a hybrid work environment. The ideal candidate is technically skilled, detail-oriented, and capable of assisting both on-site and remote users while maintaining operational efficiency. You will play a key role in ensuring seamless IT service delivery, contributing to a productive and well-supported work environment.. Accountabilities. . Provide first-line desktop support for PCs, laptops, and peripheral devices, resolving incidents and fulfilling service requests.. . Serve as a point of contact for local IT services, including network connectivity and server-related issues.. . Build, image, and configure desktops and laptops for deployment to end users.. . Deliver, install, and maintain desktop assets and peripheral equipment for office-based and remote employees.. . Collaborate with IT teams to escalate complex issues and ensure timely resolution.. . Maintain documentation for IT procedures, configurations, and support activities.. . . Prior experience in desktop support, IT troubleshooting, or a related technical support role.. . Hands-on experience with PC hardware, peripheral devices, and common office software applications.. . Basic understanding of networks, servers, and IT service management practices.. . Strong problem-solving skills and attention to detail.. . Effective verbal and written communication skills to interact with users and IT teams.. . Ability to manage multiple tasks and provide timely support in a fast-paced environment.. . Willingness to support remote and on-site users, including occasional after-hours or flexible scheduling.. . Company Location: India.