AI Automation & Operations Specialist (AI-Driven Business Operations) at Mind Friend PRO

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AI Automation & Operations Specialist (AI-Driven Business Operations) at Mind Friend PRO. Location:. Remote / Full-time . The Mission. You will be the bridge between technical AI capabilities and our core business functions. Your goal is to leverage AI tools to streamline, automate, and scale our Legal, HR, Finance, and Research departments.. About . MindFriend is an international mental-health technology platform connecting psychologists, psychiatrists, and therapists with clients globally through secure video consultations and digital services.. The Role. e are seeking an . AI Operations & Automation Architect. who can design and implement automation systems that allow our company to operate efficiently at scale.. This role requires someone who . actively uses AI and automation tools to run business operations. , not just someone who uses AI occasionally.. Role Overview. You will design and implement . AI-powered operational workflows. that support our marketplace platform. This includes automation for:. • professional onboarding and verification. • legal and regulatory monitoring. • payment and payout reconciliation. • accounting and financial reporting. • internal reporting and operational dashboards. • AI-assisted customer support systems. • research and data analysis pipelines. Your goal is to help build a . fully automated operations infrastructure. .. Key Responsibilities. • Design and deploy workflow automation systems across company operations. • Build AI-powered workflows that automate repetitive operational tasks. • Integrate APIs across payment platforms, CRM systems, and internal databases. • Build AI agents and automation pipelines for research, compliance, and reporting. • Implement automated reconciliation and financial reporting systems. • Monitor new technologies and continuously improve operational automation. • Build dashboards and data pipelines for operational insights. • Ensure systems are reliable, secure, and scalable. Required Technical Skills. Candidates should have practical experience with several of the following tools and technologies:. Automation Platforms. • n8n. • Make.com. • Zapier. • Microsoft Power Automate. AI & LLM Tools. • OpenAI API. • Claude. • Google Gemini. • AI agents. • RAG systems. Programming & Integration. • Python. • JavaScript. • REST APIs. • Webhooks. • OAuth authentication. • JSON data handling. Databases & Data Pipelines. • PostgreSQL. • Supabase. • data pipeline automation. • ETL workflows. Business Systems. • Stripe or similar payment platforms. • Xero / QuickBooks accounting systems. • CRM systems (HubSpot, Odoo, Salesforce, GoHighLevel). • support tools (Zendesk, Freshdesk). Analytics & Reporting. • Power BI. • Tableau. • data dashboards and operational analytics. Strong expertise in . AI tools and automation platforms. . Familiar with tools such as . ChatGPT, Claude, Notion AI, Perplexity, Zapier, Airtable, n8n.io, etc.. Background in . Law, Accounting, Finance, Economics, Business or irrelevant . Strong written and verbal . English communication skills. Demonstrated experience using . multiple AI tools across business functions. . Ability to independently research, test and implement . new AI technologies. . Strong analytical and problem-solving skills . Experience applying AI in operational workflows such as . legal, HR, finance, research or administration. . Highly organised and able to work independently . Ideal Candidate. O. bsessed with AI tools and productivity systems. . Regularly experiments with . new AI platforms and automation technologies. . Thinks in terms of . systems, workflows and optimisation. . Is proactive, curious, and highly resourceful. Company Location: Poland.