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Polish Speaking Technical Support for Cybersecurity Solutions in Greece at Patrique Mercier Recruitment JP. Patrique Mercier Recruitment JP is excited to announce an opening for a Polish Speaking Technical Support Specialist for renowned cybersecurity solutions in Greece! This position offers you the chance to contribute to the security landscape while enjoying a vibrant culture and lifestyle. As a key member of the support team, you will assist Polish-speaking clients with their technical inquiries and help ensure their cybersecurity solutions operate seamlessly and effectively.. Key Responsibilities. . Provide thorough technical support to Polish-speaking customers via phone, email, and chat regarding cybersecurity products and services.. . Troubleshoot and resolve technical issues, providing solutions that meet client needs.. . Educate and inform customers on the features and best practices of their security solutions.. . Document customer interactions and technical resolutions accurately within the CRM system.. . Collaborate with engineering and product teams to address and escalate complex issues as necessary.. . Participate in training and development programs to enhance your understanding of cybersecurity technologies.. . Contribute to team efforts to improve the overall customer experience and service delivery.. . . Fluency in Polish and English, both written and spoken.. . Strong technical aptitude with experience in cybersecurity products and solutions.. . Excellent problem-solving skills and a customer-oriented mindset.. . Prior experience in technical support or IT roles is highly desirable.. . Ability to work in a dynamic environment while managing multiple priorities.. . Strong communication and interpersonal skills, especially when dealing with clients.. . A positive attitude and willingness to learn and adapt in a fast-paced setting.. . Company Location: Switzerland.