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Finnish Speaking Technical Support Advisor at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is a trusted recruitment agency committed to connecting talented professionals with outstanding employment opportunities. We are excited to announce an opening for a Finnish Speaking Technical Support Advisor to join our dedicated customer service team. This role is perfect for individuals with a strong technical background and a desire to assist Finnish-speaking clients with their technical issues.. Responsibilities. . Provide high-quality technical support to Finnish-speaking customers through phone, email, and chat platforms.. . Identify and troubleshoot technical issues effectively to ensure customer satisfaction.. . Guide customers in utilizing products and services to their full potential.. . Maintain accurate records of customer interactions and resolutions in our CRM system.. . Work collaboratively with product and engineering teams to tackle complex issues as needed.. . Follow up with customers to guarantee total satisfaction with the solutions provided.. . Stay updated on product developments and industry changes to improve support services.. . . Fluency in Finnish and English, both written and spoken.. . Prior experience in technical support or customer service is highly desirable.. . Strong technical skills and troubleshooting expertise.. . Exceptional attention to detail and problem-solving abilities.. . Strong verbal and written communication skills, emphasizing customer care.. . Experience with CRM systems and remote support tools is advantageous.. . Ability to work independently and collaboratively in a team environment.. . Company Location: Finland.