
Bilingual Over-the-Phone Interviewer (Mandarin Chinese) at Teneo Linguistics Company. Join our team as a Bilingual Interviewer and play a role in collecting valuable feedback from healthcare patients. Conduct phone interviews in both English and Mandarin, following provided call scripts. This position involves a variety of projects, including patient hospital visit satisfaction surveys, healthcare provider satisfaction, insurance policy satisfaction, and more.. Responsibilities:. · Conduct phone interviews with healthcare patients in either English or Mandarin, following provided call scripts.. · Capture detailed responses from members in surveys.. · Record members' responses accurately in the database.. · Provide excellent customer service to ensure accurate data collection.. . Ability to communicate, read, and write in English and Mandarin.. . Availability to . respond. to messages and emails . during regular business hours.. . . . Strong. communication skills, with the ability to remain focused and stay on topic.. . Ability to work from home in a private and quiet space, with internet meeting minimum speed requirements. . . o . 10 MBPS upload and 25 MBPS download.. . Successful completion of a background check and drug test.. . Successful completion of a language proficiency assessment.. . High School Diploma or equivalent.. . . Company Location: United States.