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Spanish Speaking Support Center Agent at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is thrilled to announce an opening for a Spanish Speaking Support Center Agent. In this engaging role, you will be responsible for providing exceptional customer service and technical support to our Spanish-speaking clients. If you are a problem-solver with a passion for helping others, this position could be the perfect fit for you!. Responsibilities. . Assist Spanish-speaking customers through phone, email, and chat with their inquiries and technical issues.. . Diagnose and troubleshoot problems effectively while ensuring customer satisfaction.. . Document customer interactions and support resolutions in our ticketing system accurately.. . Educate users on product features and best practices to enhance their experience.. . Work collaboratively with technical teams to escalate complex issues as necessary.. . Stay informed about product updates and industry trends to provide informed support.. . . Fluency in Spanish and English; knowledge of additional languages is a bonus.. . Experience in customer service or technical support roles is highly desirable.. . Strong analytical and problem-solving skills with a commitment to customer service.. . Excellent communication skills, capable of explaining complex technical concepts clearly.. . Familiarity with CRM systems and customer support tools.. . Ability to multitask and work effectively in a fast-paced environment.. . Company Location: Greece.