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Configuration Specialist - Healthcare SaaS at Steer Health. Job Description:. We are looking for a detail-oriented Configurations Specialist to join our team. The Configurations Specialist will manage and configure client accounts on our software platform. The ideal candidate will pay great attention to detail and have experience in helpdesk support.. Responsibilities:. Configure client accounts on our software platform, including user management, system integrations, and customizations. Troubleshoot technical issues related to configuration and resolve them promptly. Communicate with clients to gather requirements and provide support. Collaborate with the development team and product team to enhance our software platform. Maintain accurate records of client configurations and changes. Setting up software, customizing settings, troubleshooting issues, and ensuring systems operate optimally. . Experience and understanding of configuring software applications (e.g., CRM, ERP, cloud platforms) to meet organizational needs. This involves setting up user roles, permissions, workflows, automation, etc. . Setting up a new organization within Steer Health’s platform. Configuring modules as per client’s requirements/preference. Coordinating with the Product & Engineering team over bugs and new enhancements. Configuring automation (SMS/email reminders) within the application for patients. Testing configured application before the go-live date.. Requirements:. Bachelor’s degree in computer science, engineering, or a related field. At least 2 years of experience in a similar role, preferably in a helpdesk environment. SaaS experience is a must. Great attention to detail and ability to work independently. Familiarity with healthcare software systems and regulations is a plus. Excellent communication skills and customer service attitude. Strong analytical and problem-solving skills.  . We offer a dynamic work environment that fosters growth and development. If you are passionate about healthcare and technology and are ready to take your career to the next level, apply now!. Company Location: India.