Italian Speaking Customer Service for Automotive industry at Patrique Mercier Recruitment

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Italian Speaking Customer Service for Automotive industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are currently looking for an Italian Speaking Customer Service Representative to join a reputable company in the automotive industry. In this dynamic role, you will leverage your language skills and customer service expertise to support Italian-speaking clients, ensuring their needs are met and questions are answered promptly. Our recruitment process is designed to connect the best talent with the right employers, allowing for a fulfilling work experience abroad. If you are passionate about providing excellent customer service and are looking to advance your career in the international automotive sector, this is an exceptional opportunity for you. Join us at Patrique Mercier Recruitment and let us help you find your dream job abroad. We are dedicated to facilitating a smooth transition into your new role while supporting your career growth.. Responsibilities. . Provide excellent customer service to Italian-speaking clients via phone, email, and chat.. . Assist customers with inquiries about automotive products and services.. . Resolve customer complaints and issues efficiently and effectively.. . Maintain a high level of product knowledge to answer customer questions accurately.. . Collaborate with other departments to ensure customer satisfaction and resolve issues.. . Document customer interactions and feedback in the customer database.. . Conduct follow-ups with customers to ensure their needs are met and to enhance customer loyalty.. . . Fluency in Italian (both written and spoken) is essential.. . Proven experience in customer service, preferably in a related industry.. . Strong communication and interpersonal skills.. . Ability to handle a fast-paced work environment with professionalism.. . Familiarity with automotive products and services is a plus.. . Strong problem-solving skills and a proactive attitude.. . Flexibility to work various shifts, including evenings and weekends.. . Company Location: Greece.