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Clinical Strategy Director at Hedfirst. About Hedfirst. At Hedfirst, our ambition is bold: to become a leading digital-native provider of comprehensive care in the country. We aim to set a new national standard by fusing advanced AI technology with truly human-centered care, creating a seamless, transformative experience for both patients and providers. We’re not just building a new platform—we intend to help shape the future of healthcare, where technology amplifies empathy and clinical excellence.. We deliver comprehensive care through a blend of AI-powered insights and genuine human connection. Our mission: enhance—not replace—the relationship between patients and healthcare providers. We believe the future of healthcare lies in clinical expertise delivered with compassion, powered by intelligent technology.. We’re currently evolving our platform and will be launching our enhanced experience soon. Our website will be updated to reflect our new positioning as we roll out these innovations.. The Role. We’re searching for an ambitious, visionary licensed healthcare provider to help create and lead the next era of digital-native medicine at Hedfirst. This is not a role for someone seeking to simply follow established protocols—you’ll be instrumental in building them from the ground up. As our clinical founder, you’ll shape our patient care model, set new standards for excellence, and help us harness AI technology to elevate every aspect of the patient experience. You’ll actively deliver investigative, comprehensive healthcare while also recruiting, training, and mentoring the rest of our clinical team. You’ll collaborate closely with our care team to ensure our culture of service and humility is reflected at every level, and you’ll define how modern telehealth should work.. What Makes This Role Unique. . Clinical Creation & Leadership: Help build and refine our protocol standards, clinical workflows, and care philosophy from day one.. . Team Building: Help recruit, train, and mentor new clinical team members as we grow.. . Investigative Healthcare: Conduct deep, thorough patient consultations with pre-gathered comprehensive patient information.. . AI-Enhanced Practice: Review and validate AI-generated statistical health reports to ensure clinical accuracy.. . Collaborative Care: Work with our patient care concierge team who handle initial patient support and information gathering.. . Quality Time: Extended appointment slots allow for meaningful patient connections and thorough evaluations.. . Technology Partnership: Leverage AI tools to enhance diagnostic capabilities while maintaining clinical judgment.. . Key Responsibilities. Comprehensive Patient Care. . Conduct thorough virtual consultations via secure video platform. . Review pre-consultation patient information gathered by our care team. . Ask probing, investigative questions to develop complete health pictures. . Develop comprehensive treatment plans based on clinical findings and patient needs. . Provide follow-up care and ongoing patient management. . Team Recruitment and Training. . Help identify, recruit, and onboard new clinical team members. . Help with developing and delivering training to ensure clinical excellence and consistency. . Assist with mentoring team members and foster a collaborative, service-oriented culture. . AI Collaboration and Validation. . Review AI-generated statistical health reports for clinical accuracy. . Critically evaluate AI recommendations and spot potential issues or gaps. . Approve or modify AI-generated insights based on clinical expertise. . Integrate AI data with clinical judgment to optimize patient outcomes. . Provide feedback to improve AI system accuracy and relevance. . Clinical Excellence. . Maintain current medical knowledge and evidence-based practice standards. . Document patient encounters thoroughly and accurately. . Ensure compliance with telehealth regulations and best practices. . Collaborate with external specialists when referrals are needed. . Participate in quality improvement initiatives. . Patient Communication. . Explain complex medical information in patient-friendly terms. . Address patient concerns with empathy and understanding. . Coordinate with patient care concierge for ongoing support needs. . Provide clear treatment recommendations and follow-up instructions. . Work Environment. This is a true start-up environment—fast-moving, creative, and sometimes unpredictable. If you thrive in settings where you can help build something from the ground up, you’ll feel right at home. Here’s what to expect:. . Telehealth Focused: All patient interactions are conducted via secure video platform.. . Collaborative Team: Work closely with patient care concierges and help shape our team as we grow.. . Technology Integration: Regular use of AI tools and electronic health systems.. . Flexible Scheduling: Opportunities for both synchronous and asynchronous patient care.. . Innovative Spirit: Be part of defining the future of AI-enhanced healthcare.. . If you’re energized by building, iterating, and making a real impact, this is your kind of environment.. Why This Role Matters. Traditional healthcare often rushes through appointments, leaving patients with unanswered questions and incomplete evaluations. Our model is different: you’ll have the time and resources to practice medicine the way it should be—through thorough investigation, comprehensive evaluation, and meaningful patient connection. Supported by advanced AI and a dedicated care team, you’ll have the freedom to focus on clinical excellence and patient outcomes. Most importantly, you’ll play a pivotal role in shaping the future of care at Hedfirst—creating protocols, help building a team, and setting a new standard for digital-native healthcare. If you’re ready to create, lead, and make a lasting impact, we want to hear from you.. Required Qualifications. . Active medical license in good standing (NP, ARNP, or PA). . Licensed to practice in the United States. . Minimum 3 years of clinical practice experience. . Experience with telehealth platforms and virtual patient care. . Strong diagnostic and clinical reasoning skills. . Excellent communication skills for patient education and care coordination. . Entrepreneurial mindset and comfort with startup environments. . Essential Qualities. . Investigative Mindset: Natural curiosity and desire to thoroughly understand patient health issues. . Diagnostic Excellence: Strong clinical reasoning and problem-solving abilities. . Patient-Centered: Genuine desire to help patients find the right diagnosis and treatment solutions. . Technology Adaptable: Comfortable learning and working with AI tools and new technologies. . Collaborative: Ability to work effectively with support staff and care teams. . Humility and Growth: Approaches patient care with humility and continuous learning mindset. . Startup Ready: Thrives in fast-paced, evolving environments where you help build processes. . Leadership Potential: Interest in mentoring other providers and shaping clinical culture. . Preferred Qualifications. . Background in primary care, internal medicine, or comprehensive patient care. . Experience with complex or difficult-to-diagnose conditions. . Previous experience with AI-assisted diagnostic tools or health technology. . Strong documentation and communication skills. . Comfort with data analysis and statistical health reports. . Current malpractice insurance (optional). . Experience in team building, training, or clinical leadership roles. . Background in quality improvement or protocol development. . Technology Requirements. This is a telehealth-focused startup position requiring:. . Reliable high-speed internet connection. . Computer with webcam and audio capabilities. . Dedicated, private workspace suitable for patient consultations. . Ability to maintain secure, compliant telehealth environment. . Startup Environment Expectations. . Fast-paced growth: Processes and protocols will evolve rapidly as we scale. . Hands-on leadership: You'll help recruit, train, and mentor new team members. . Protocol development: Create clinical standards and workflows from the ground up. . Flexible mindset: Adapt to changing priorities and new opportunities. . Multi-state practice: Willingness to obtain licenses in additional states as we expand. . Continuous learning: Stay current with telehealth regulations and AI technology advances. . Company Location: United States.