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Senior Integration & Automation Engineer (Healthcare Platform) at Helper Heroes PH. Company: Helper Heroes. Website: . https://helperheroes.com/. . Position: Senior Integration & Automation Engineer (Healthcare Platform). Schedule: U.S. timezone (Remote). Reports to: Program Manager . Type: Full-time contractor or FTE. About Us:. At Helper Heroes PH, we’re on a mission to provide exceptional care and support to home care agencies in America. We believe in creating a true partnership where our employees act and feel like a true member of the American team they are matched with. Our goal is to help them create a compassionate, innovative, and efficient care experience for their clients and their families. To achieve this, we’re looking for a Hero to join our team and help us shine even brighter!. About You:. What sets us apart is YOU. You’re not just any virtual team member—you’re a Hero! If you’re passionate about making a difference, have a knack for organization, and thrive in a fast-paced, mission-driven environment, you’re who we are looking for. If you’re the kind of person who loves tackling behind-the-scenes tasks with a smile, ensuring that our clients' caregivers and clients receive the best possible support, apply today!. Job Overview:. Mission. Own the here-to-there buildout of integrations and automations across the MedBridge+IQ stack—delivering a HIPAA-compliant, highly automated operation that enforces the Adaptive Intelligence Layer (AIL) (confidence gating, do-no-harm) and clean, observable dataflows.. Key Responsibilities:. Integration fabric (Workato): Design, build, and maintain recipes that connect Alora EMR/EVV, Waystar RCM, HRS PatientConnect (RPM), TigerConnect, Zoom for Healthcare, DocuSign, HIPAA eFax, HubSpot Enterprise, EZOfficeInventory, Redox endpoints, and Google Workspace.. Healthcare interfaces (Redox / FHIR/HL7): Implement inbound/outbound ADT/ORU/REF messages with hospitals/clinics; manage schemas, mappings, and replay strategies; maintain PHI-safe queues/retries and dead-letter policies.. Event models & guardrails: Encode AIL rules (Auto ≥0.95; Review 0.80–0.94; Escalate <0.80), do-no-harm checks (no auto hour increases; pharmacist clearance for cold-chain exceptions), and human-in-the-loop approvals.. Data handshake & lineage: Define contract schemas for referrals, orders, notes, inventories, RPM vitals, claims; publish to BigQuery with versioned models and audit trails.. Referrer portal flows (HubSpot): Build minimal-PHI intake, initials-only option, 2-hour response SLA triggers, secure upload links, and status updates; pipe to TigerConnect and intake queues.. Inventory & cold-chain (EZOfficeInventory): Automate lot/batch tracking, replenishment thresholds, cold-chain exception alerts, and pump PM scheduling; integrate with AIL exception gating.. Revenue cycle automations: Trigger Waystar eligibility, scrubs, denial propensity flags, and one-click appealdraft generation via Vertex AI prompt library with audit logs.. Quality & surveyor mode: Implement “Surveyor Mode” notification pathways, same-day note returns, lab/result triggers; attach policy links and capture attestation artifacts.. Assisting Hands segregation: Support AxisCare and Viventium hooks without crossing MedBridge data; maintain strict namespace and environment isolation.. Corestack you'll touch: . Workato. Redox. Waystar. HRS PatientConnect . TigerConnect. HubSpot Enterprise (Sensitive Data + BAA). EZOfficeInventory • Google Cloud (GCP, Pub/Sub). BigQuery. Looker. Vertex AI. Cloud Functions/Run. Secret Manager. Git/GitHub. Must-have. 5+ years building production integrations (iPaaS or event-driven), including healthcare data standards (HL7v2, FHIR), and PHI handling.. Hands-on with Workato (or similar) and Redox (or equivalent interface engine).. Comfortable with JSON transforms, webhooks, OAuth/SAML, queue semantics, retries, idempotency keys.. SQL modeling in BigQuery; experience defining contracts and CDC patterns.. Clear documentation habits and love for audit-ready runbooks.. Nice to have. Python/Typescript for light glue code; Vertex AI prompt engineering and tool-use patterns; HubSpot serverless functions. . Key Performance Indicator:. Success metrics (first 90 days). ≥ 70% of priority recipes live with monitoring & retries; <0.5% failed jobs/day.. Redox interfaces live with ack/replay; zero PHI in logs; DLQ < 0.1% messages.. Referral-to-intake automation meets ≤2-hour SLA alerts.. Inventory exceptions routed with pharmacist clearance flow; 0 cold-chain loss incidents.Denial propensity → appeal draft path live; first-pass clean claims ≥97% target tracking.. 30/60/90 plan:. 30: Map contracts, build Workato foundations, stand up Redox connections, BigQuery landing + models, secrets & environments. . 60: Ship AIL-gated flows (intake, inventory, RCM), HubSpot → queues, RPM vitals ingestion, Looker basics. . 90: Harden runbooks, failover drills, coverage dashboards, and handoff procedures; backlog groomed for P1/P2.. Attributes of a Successful Helper Hero:. Empathy: You genuinely care about people and want to make a difference in their lives.. Organization: You’re a master of multitasking and can keep everything running smoothly.. Communication: You speak impeccable English. You’re a clear and friendly communicator, both written and verbal.. Problem Solver: You can see the big picture when resolving complex issues and follow through until you reach full resolution.. Self Starter: You work effectively without supervision and follow processes precisely.. Reliability: You’re dependable, punctual, and always ready to step up when needed.. Company Location: Philippines.