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38567247006 - Customer Success Manager (UI/UX + Shopify) at Activate Talent. FULL TIME. . REMOTE. Position:. Customer Success Manager (UI/UX + Shopify). . Type of contract:. Independent contractor. . Working Hours:. M–F. . 🌎 Work from any corner of the world and be a part of the #remoteworkrevolution!‼️. About the Company. The company is a fast-growing platform empowering eCommerce brands to create high-converting, mobile-optimized shopping experiences. We work closely with direct-to-consumer brands to elevate their digital presence and drive measurable growth.. Scope of the Role. We are looking for a passionate, customer-focused . Customer Success Manager. with a strong eye for design and . Shopify. know-how to ensure our clients thrive on the platform. You will be the face of our customer relationships, guiding them through onboarding, design consultations, and ongoing strategy for maximizing growth. . Shopify. know-how to ensure our clients thrive on the platform. You will be the face of our customer relationships, guiding them through onboarding, design consult. Duties and responsibilities:. . Manage client relationships end-to-end, serving as the main point of contact for a portfolio of . Shopify. -based brands. . . Lead onboarding, strategy, and design consultations via video calls. . . Guide clients in optimizing their experience using your UI/UX expertise. . . Collaborate with product and design teams, relaying customer feedback to shape product roadmap. . . Provide performance insights, troubleshooting support, and design best practices. . . Ensure clients are engaged, successful, and consistently realizing the value of the company. . . Requirements:. . 3+ years of Customer Success, Account Management, or client-facing experience, ideally in SaaS or eCommerce. . . Background in UI/UX design, with portfolio or demonstrable work examples. . . Strong communication skills in English (spoken and written). . . Experience discussing design strategy and mobile UX principles. . . Working knowledge of . Shopify. , themes, customizations, and ecosystem familiarity. . . Proactive, organized, and confident in managing multiple clients. . . Based in LATAM preferred, with availability to work U.S. time zones. . . Bonus Points:. . Experience with Figma, Webflow, or similar front-end tools. . . Background in mobile-first design or headless commerce solutions. . . Prior experience in a startup or high-growth tech environment.. . Company Location: Colombia.